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---
title: Switch to forum-based help system
date: Nov 25th, 2022
icon: fa fa-comments
icon_color: pastel-pink
---
We migrate our help system to use a forum channel, retiring our home-grown
rotating help system after 3 years of service and nearly 500,000 help sessions.
Forum channels offer a better experience as members can create their own
dedicated thread in a discoverable place.
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