Add mkdocs-material documentation

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diff --git a/docs/README.md b/docs/README.md
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+# Project Documentation
+
+This directory contains the mkdocs configuration and markdown files for the
+PyDis DevOps documentation.
+
+To work on these files, install the docs dependencies with `poetry install
+--with docs` in the root folder.
+
+You can work locally on the site by navigating to the root directory and running
+`poetry run task serve-docs` which will start a local server with live
+reloading. You can also run `poetry run task build-docs` in the root to build a
+local copy of the documentation, which will be placed in the `docs/site` folder
+(`site` folder of this directory).
diff --git a/docs/docs/assets/logo.svg b/docs/docs/assets/logo.svg
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947.21807 2101.0156 946.5 L 2071.2969 940.45508 C 2070.8389 940.45008 2070.384 940.21762 2069.9258 940.21289 C 2067.4057 940.18689 2065.321 941.7763 2064.832 944.75 L 2062.5664 964.42578 L 2047.6797 964.27734 L 2047.5078 957.85742 C 2047.5388 954.87899 2045.9485 953.72174 2043.1992 953.69336 L 2042.2812 953.67773 L 2022.1152 955.07422 C 2019.5926 955.27751 2018.6554 957.10417 2018.627 959.85352 L 2018.8047 964.4375 L 2007.3457 964.31641 L 2007.4238 957.44336 C 2007.4548 954.46493 2006.3143 953.30613 2003.3359 953.27539 L 2002.6504 953.26953 L 1981.3223 954.65234 C 1977.8834 954.84617 1977.6447 956.67765 1977.6211 958.96875 L 1977.7852 964.4707 L 1964.502 964.56445 L 1964.3438 956.99414 C 1964.3718 954.24484 1963.0233 952.6284 1960.0449 952.59766 L 1959.3477 952.5918 L 1956.3652 952.79102 L 1972.5059 921.10547 L 1974.1543 939.69141 C 1974.3504 942.90127 1976.159 944.51922 1979.5957 944.55469 L 1980.2812 944.56055 L 2106.1582 937.15625 C 2109.139 936.95769 2110.7642 935.13662 2110.7949 932.1582 L 2110.8047 931.47266 L 2108.1406 900.28516 C 2107.942 897.30437 2106.1327 895.91355 2103.1543 895.88281 L 2103.1582 895.88086 L 2102.4609 895.875 L 1979.3496 903.30273 C 1978.6812 901.46279 1977.322 899.85173 1975.2695 898.91406 L 1940.8105 884.57422 C 1939.6697 884.10437 1938.3038 883.86338 1937.1582 883.85156 z M 2496.1797 890.07812 L 2449.6289 893.72266 C 2446.8772 893.92359 2444.7948 895.50345 2444.7617 898.71094 C 2444.7617 899.16896 2444.9774 899.86597 2444.9727 900.32422 L 2446.0469 907.66406 L 2401.1211 908.57812 C 2390.5798 908.69865 2379.0502 915.6784 2378.3887 935.37695 L 2375.6309 1024.9434 C 2375.2432 1040.2913 2367.8859 1065.1866 2361.7422 1083.2246 C 2361.5035 1084.1387 2361.2751 1084.8316 2361.2656 1085.748 C 2361.2446 1087.81 2362.5994 1089.6524 2365.5684 1090.5996 L 2398.0078 1099.6387 C 2398.9219 1099.8774 2400.0596 1100.121 2401.2051 1100.1328 C 2405.7873 1100.1798 2410.8551 1097.9468 2412.5156 1092.4648 C 2417.261 1076.7036 2423.9798 1047.8937 2424.3555 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diff --git a/docs/docs/common-queries/index.md b/docs/docs/common-queries/index.md
new file mode 100644
index 0000000..20d33ae
--- /dev/null
+++ b/docs/docs/common-queries/index.md
@@ -0,0 +1,34 @@
+---
+description: Find common queries for our monitoring services to help diagnose issues
+---
+# Common Queries
+
+Here you will find common queries for several services within our monitoring and alerting suite to try help diagnose issues and preemptively stop problems arising.
+
+<div class="grid cards" markdown>
+
+-   :simple-kubernetes:{ .lg .middle } __Kubernetes__
+
+    ---
+
+    Find common troubleshooting tips to run against our Kubernetes cluster.
+
+    [:octicons-arrow-right-24: Kubernetes tips](./kubernetes.md)
+
+-   :simple-grafana:{ .lg .middle } __Loki__
+
+    ---
+
+    A short guide to LogQL to query logs with Loki.
+
+    [:octicons-arrow-right-24: LogQL queries](./loki.md)
+
+-   :simple-postgresql:{ .lg .middle } __PostgreSQL__
+
+    ---
+
+    Pre-written queries to debug the state of our PostgreSQL instance.
+
+    [:octicons-arrow-right-24: PostgreSQL queries](./postgresql.md)
+
+</div>
diff --git a/docs/docs/common-queries/kubernetes.md b/docs/docs/common-queries/kubernetes.md
new file mode 100644
index 0000000..57e6c81
--- /dev/null
+++ b/docs/docs/common-queries/kubernetes.md
@@ -0,0 +1,27 @@
+---
+description: Debugging tips for our Kubernetes cluster
+---
+# Kubernetes tips
+
+## Find top pods by CPU/memory
+
+``` bash
+$ kubectl top pods --all-namespaces --sort-by='memory'
+$ top pods --all-namespaces --sort-by='cpu'
+```
+
+## Find top nodes by CPU/memory
+
+``` bash
+$ kubectl top nodes --sort-by='cpu'
+$ kubectl top nodes --sort-by='memory'
+```
+
+## Kubernetes cheat sheet
+
+[Open Kubernetes cheat
+sheet](https://kubernetes.io/docs/reference/kubectl/cheatsheet/)
+
+## Lens IDE
+
+[OpenLens](https://github.com/MuhammedKalkan/OpenLens)
diff --git a/docs/docs/common-queries/loki.md b/docs/docs/common-queries/loki.md
new file mode 100644
index 0000000..981894a
--- /dev/null
+++ b/docs/docs/common-queries/loki.md
@@ -0,0 +1,25 @@
+---
+description: A brief overview of LogQL syntax for querying logs stored in Loki.
+---
+
+# Loki queries
+
+## Find any logs containing "ERROR"
+
+``` shell
+{job=~"default/.+"} |= "ERROR"
+```
+
+## Find all logs from bot service
+
+``` shell
+{job="default/bot"}
+```
+
+The format is `namespace/object`
+
+## Rate of logs from a service
+
+``` shell
+rate(({job="default/bot"} |= "error" != "timeout")[10s])
+```
diff --git a/docs/docs/common-queries/postgresql.md b/docs/docs/common-queries/postgresql.md
new file mode 100644
index 0000000..31a6012
--- /dev/null
+++ b/docs/docs/common-queries/postgresql.md
@@ -0,0 +1,318 @@
+---
+description: Pre-written SQL queries to help debug and diagnose the state of our PostgreSQL instance.
+---
+
+# PostgreSQL queries
+
+## Disk usage
+
+Most of these queries vary based on the database you are connected to.
+
+### General Table Size Information Grouped For Partitioned Tables
+
+``` sql
+WITH RECURSIVE pg_inherit(inhrelid, inhparent) AS
+    (select inhrelid, inhparent
+    FROM pg_inherits
+    UNION
+    SELECT child.inhrelid, parent.inhparent
+    FROM pg_inherit child, pg_inherits parent
+    WHERE child.inhparent = parent.inhrelid),
+pg_inherit_short AS (SELECT * FROM pg_inherit WHERE inhparent NOT IN (SELECT inhrelid FROM pg_inherit))
+SELECT table_schema
+    , TABLE_NAME
+    , row_estimate
+    , pg_size_pretty(total_bytes) AS total
+    , pg_size_pretty(index_bytes) AS INDEX
+    , pg_size_pretty(toast_bytes) AS toast
+    , pg_size_pretty(table_bytes) AS TABLE
+  FROM (
+    SELECT *, total_bytes-index_bytes-COALESCE(toast_bytes,0) AS table_bytes
+    FROM (
+         SELECT c.oid
+              , nspname AS table_schema
+              , relname AS TABLE_NAME
+              , SUM(c.reltuples) OVER (partition BY parent) AS row_estimate
+              , SUM(pg_total_relation_size(c.oid)) OVER (partition BY parent) AS total_bytes
+              , SUM(pg_indexes_size(c.oid)) OVER (partition BY parent) AS index_bytes
+              , SUM(pg_total_relation_size(reltoastrelid)) OVER (partition BY parent) AS toast_bytes
+              , parent
+          FROM (
+                SELECT pg_class.oid
+                    , reltuples
+                    , relname
+                    , relnamespace
+                    , pg_class.reltoastrelid
+                    , COALESCE(inhparent, pg_class.oid) parent
+                FROM pg_class
+                    LEFT JOIN pg_inherit_short ON inhrelid = oid
+                WHERE relkind IN ('r', 'p')
+             ) c
+             LEFT JOIN pg_namespace n ON n.oid = c.relnamespace
+  ) a
+  WHERE oid = parent
+) a
+ORDER BY total_bytes DESC;
+```
+
+### General Table Size Information
+
+``` sql
+SELECT *, pg_size_pretty(total_bytes) AS total
+    , pg_size_pretty(index_bytes) AS index
+    , pg_size_pretty(toast_bytes) AS toast
+    , pg_size_pretty(table_bytes) AS table
+  FROM (
+  SELECT *, total_bytes-index_bytes-coalesce(toast_bytes,0) AS table_bytes FROM (
+      SELECT c.oid,nspname AS table_schema, relname AS table_name
+              , c.reltuples AS row_estimate
+              , pg_total_relation_size(c.oid) AS total_bytes
+              , pg_indexes_size(c.oid) AS index_bytes
+              , pg_total_relation_size(reltoastrelid) AS toast_bytes
+          FROM pg_class c
+          LEFT JOIN pg_namespace n ON n.oid = c.relnamespace
+          WHERE relkind = 'r'
+  ) a
+) a;
+```
+
+### Finding the largest databases in your cluster
+
+``` sql
+SELECT d.datname as Name,  pg_catalog.pg_get_userbyid(d.datdba) as Owner,
+    CASE WHEN pg_catalog.has_database_privilege(d.datname, 'CONNECT')
+        THEN pg_catalog.pg_size_pretty(pg_catalog.pg_database_size(d.datname))
+        ELSE 'No Access'
+    END as Size
+FROM pg_catalog.pg_database d
+
+    CASE WHEN pg_catalog.has_database_privilege(d.datname, 'CONNECT')
+        THEN pg_catalog.pg_database_size(d.datname)
+        ELSE NULL
+    END desc -- nulls first
+    LIMIT 20;
+```
+
+### Finding the size of your biggest relations
+
+Relations are objects in the database such as tables and indexes, and
+this query shows the size of all the individual parts.
+
+``` sql
+SELECT nspname || '.' || relname AS "relation",
+    pg_size_pretty(pg_relation_size(C.oid)) AS "size"
+  FROM pg_class C
+  LEFT JOIN pg_namespace N ON (N.oid = C.relnamespace)
+  WHERE nspname NOT IN ('pg_catalog', 'information_schema')
+  ORDER BY pg_relation_size(C.oid) DESC
+  LIMIT 20;
+```
+
+### Finding the total size of your biggest tables
+
+``` sql
+SELECT nspname || '.' || relname AS "relation",
+    pg_size_pretty(pg_total_relation_size(C.oid)) AS "total_size"
+  FROM pg_class C
+  LEFT JOIN pg_namespace N ON (N.oid = C.relnamespace)
+  WHERE nspname NOT IN ('pg_catalog', 'information_schema')
+    AND C.relkind <> 'i'
+    AND nspname !~ '^pg_toast'
+  ORDER BY pg_total_relation_size(C.oid) DESC
+  LIMIT 20;
+```
+
+## Indexes
+
+### Index summary
+
+``` sql
+SELECT
+    pg_class.relname,
+    pg_size_pretty(pg_class.reltuples::bigint) AS rows_in_bytes,
+    pg_class.reltuples AS num_rows,
+    count(indexname) AS number_of_indexes,
+    CASE WHEN x.is_unique = 1 THEN 'Y'
+       ELSE 'N'
+    END AS UNIQUE,
+    SUM(case WHEN number_of_columns = 1 THEN 1
+              ELSE 0
+            END) AS single_column,
+    SUM(case WHEN number_of_columns IS NULL THEN 0
+             WHEN number_of_columns = 1 THEN 0
+             ELSE 1
+           END) AS multi_column
+FROM pg_namespace
+LEFT OUTER JOIN pg_class ON pg_namespace.oid = pg_class.relnamespace
+LEFT OUTER JOIN
+       (SELECT indrelid,
+           max(CAST(indisunique AS integer)) AS is_unique
+       FROM pg_index
+       GROUP BY indrelid) x
+       ON pg_class.oid = x.indrelid
+LEFT OUTER JOIN
+    ( SELECT c.relname AS ctablename, ipg.relname AS indexname, x.indnatts AS number_of_columns FROM pg_index x
+           JOIN pg_class c ON c.oid = x.indrelid
+           JOIN pg_class ipg ON ipg.oid = x.indexrelid  )
+    AS foo
+    ON pg_class.relname = foo.ctablename
+WHERE
+     pg_namespace.nspname='public'
+AND  pg_class.relkind = 'r'
+GROUP BY pg_class.relname, pg_class.reltuples, x.is_unique
+ORDER BY 2;
+```
+
+### Index size/usage statistics
+
+``` sql
+SELECT
+    t.schemaname,
+    t.tablename,
+    indexname,
+    c.reltuples AS num_rows,
+    pg_size_pretty(pg_relation_size(quote_ident(t.schemaname)::text || '.' || quote_ident(t.tablename)::text)) AS table_size,
+    pg_size_pretty(pg_relation_size(quote_ident(t.schemaname)::text || '.' || quote_ident(indexrelname)::text)) AS index_size,
+    CASE WHEN indisunique THEN 'Y'
+        ELSE 'N'
+    END AS UNIQUE,
+    number_of_scans,
+    tuples_read,
+    tuples_fetched
+FROM pg_tables t
+LEFT OUTER JOIN pg_class c ON t.tablename = c.relname
+LEFT OUTER JOIN (
+    SELECT
+        c.relname AS ctablename,
+        ipg.relname AS indexname,
+        x.indnatts AS number_of_columns,
+        idx_scan AS number_of_scans,
+        idx_tup_read AS tuples_read,
+        idx_tup_fetch AS tuples_fetched,
+        indexrelname,
+        indisunique,
+        schemaname
+    FROM pg_index x
+    JOIN pg_class c ON c.oid = x.indrelid
+    JOIN pg_class ipg ON ipg.oid = x.indexrelid
+    JOIN pg_stat_all_indexes psai ON x.indexrelid = psai.indexrelid
+) AS foo ON t.tablename = foo.ctablename AND t.schemaname = foo.schemaname
+WHERE t.schemaname NOT IN ('pg_catalog', 'information_schema')
+ORDER BY 1,2;
+```
+
+### Duplicate indexes
+
+``` sql
+SELECT pg_size_pretty(sum(pg_relation_size(idx))::bigint) as size,
+       (array_agg(idx))[1] as idx1, (array_agg(idx))[2] as idx2,
+       (array_agg(idx))[3] as idx3, (array_agg(idx))[4] as idx4
+FROM (
+    SELECT indexrelid::regclass as idx, (indrelid::text ||E'\n'|| indclass::text ||E'\n'|| indkey::text ||E'\n'||
+                                         coalesce(indexprs::text,'')||E'\n' || coalesce(indpred::text,'')) as key
+    FROM pg_index) sub
+GROUP BY key HAVING count(*)>1
+ORDER BY sum(pg_relation_size(idx)) DESC;
+```
+
+## Maintenance
+
+[PostgreSQL wiki](https://wiki.postgresql.org/wiki/Main_Page)
+
+### CLUSTER-ing
+
+[CLUSTER](https://www.postgresql.org/docs/current/sql-cluster.html)
+
+``` sql
+CLUSTER [VERBOSE] table_name [ USING index_name ]
+CLUSTER [VERBOSE]
+```
+
+`CLUSTER` instructs PostgreSQL to cluster the table specified by
+`table_name` based on the index specified by `index_name`. The index
+must already have been defined on `table_name`.
+
+When a table is clustered, it is physically reordered based on the index
+information.
+
+The
+[clusterdb](https://www.postgresql.org/docs/current/app-clusterdb.html)
+CLI tool is recommended, and can also be used to cluster all tables at
+the same time.
+
+### VACUUM-ing
+
+Proper vacuuming, particularly autovacuum configuration, is crucial to a
+fast and reliable database.
+
+[Introduction to VACUUM, ANALYZE, EXPLAIN, and
+COUNT](https://wiki.postgresql.org/wiki/Introduction_to_VACUUM,_ANALYZE,_EXPLAIN,_and_COUNT)
+
+It is not advised to run `VACUUM FULL`, instead look at clustering.
+VACUUM FULL is a much more intensive task and acquires an ACCESS
+EXCLUSIVE lock on the table, blocking reads and writes. Whilst `CLUSTER`
+also does acquire this lock it's a less intensive and faster process.
+
+The
+[vacuumdb](https://www.postgresql.org/docs/current/app-vacuumdb.html)
+CLI tool is recommended for manual runs.
+
+#### Finding number of dead rows
+
+``` sql
+SELECT relname, n_dead_tup FROM pg_stat_user_tables WHERE n_dead_tup <> 0 ORDER BY 2 DESC;
+```
+
+#### Finding last vacuum/auto-vacuum date
+
+``` sql
+SELECT relname, last_vacuum, last_autovacuum FROM pg_stat_user_tables;
+```
+
+#### Checking auto-vacuum is enabled
+
+``` sql
+SELECT name, setting FROM pg_settings WHERE name='autovacuum';
+```
+
+#### View all auto-vacuum setting
+
+``` sql
+SELECT * from pg_settings where category like 'Autovacuum';
+```
+
+## Locks
+
+### Looking at granted locks
+
+``` sql
+SELECT relation::regclass, * FROM pg_locks WHERE NOT granted;
+```
+
+### Combination of blocked and blocking activity
+
+``` sql
+SELECT blocked_locks.pid     AS blocked_pid,
+         blocked_activity.usename  AS blocked_user,
+         blocking_locks.pid     AS blocking_pid,
+         blocking_activity.usename AS blocking_user,
+         blocked_activity.query    AS blocked_statement,
+         blocking_activity.query   AS current_statement_in_blocking_process
+   FROM  pg_catalog.pg_locks         blocked_locks
+    JOIN pg_catalog.pg_stat_activity blocked_activity  ON blocked_activity.pid = blocked_locks.pid
+    JOIN pg_catalog.pg_locks         blocking_locks
+        ON blocking_locks.locktype = blocked_locks.locktype
+        AND blocking_locks.database IS NOT DISTINCT FROM blocked_locks.database
+        AND blocking_locks.relation IS NOT DISTINCT FROM blocked_locks.relation
+        AND blocking_locks.page IS NOT DISTINCT FROM blocked_locks.page
+        AND blocking_locks.tuple IS NOT DISTINCT FROM blocked_locks.tuple
+        AND blocking_locks.virtualxid IS NOT DISTINCT FROM blocked_locks.virtualxid
+        AND blocking_locks.transactionid IS NOT DISTINCT FROM blocked_locks.transactionid
+        AND blocking_locks.classid IS NOT DISTINCT FROM blocked_locks.classid
+        AND blocking_locks.objid IS NOT DISTINCT FROM blocked_locks.objid
+        AND blocking_locks.objsubid IS NOT DISTINCT FROM blocked_locks.objsubid
+        AND blocking_locks.pid != blocked_locks.pid
+
+    JOIN pg_catalog.pg_stat_activity blocking_activity ON blocking_activity.pid = blocking_locks.pid
+   WHERE NOT blocked_locks.granted;
+```
diff --git a/docs/docs/index.md b/docs/docs/index.md
new file mode 100644
index 0000000..78d67c9
--- /dev/null
+++ b/docs/docs/index.md
@@ -0,0 +1,58 @@
+---
+description: Welcome to the Python Discord DevOps documentation.
+---
+# Homepage
+
+Welcome to the Python Discord DevOps documentation.
+
+<div class="grid cards" markdown>
+
+-   :fontawesome-solid-dharmachakra:{ .lg .middle } __Service Documentation__
+
+    ---
+
+    Find an overview of our services and how to administrate them
+
+    [:octicons-arrow-right-24: Services](services/index.md)
+
+-   :fontawesome-solid-book-skull:{ .lg .middle } __Post-mortems__
+
+    ---
+
+    Learn from our mistakes and how we plan to prevent them in the future
+
+    [:octicons-arrow-right-24: Post-mortems](post-mortems/index.md)
+
+-   :fontawesome-solid-file-circle-question:{ .lg .middle } __Common Queries__
+
+    ---
+
+    Find common queries for our monitoring services to help diagnose issues
+
+    [:octicons-arrow-right-24: Common Queries](common-queries/index.md)
+
+-   :fontawesome-solid-book:{ .lg .middle } __Runbooks__
+
+    ---
+
+    Find runbooks for our services to guide you through common maintenance tasks
+
+    [:octicons-arrow-right-24: Runbooks](runbooks/index.md)
+
+-   :fontawesome-solid-cloud:{ .lg .middle } __Onboarding__
+
+    ---
+
+    Read about our onboarding process for new DevOps team members
+
+    [:octicons-arrow-right-24: Onboarding](onboarding/index.md)
+
+-   :fontawesome-solid-people-group:{ .lg .middle } __Meeting Notes__
+
+    ---
+
+    Find minutes from our DevOps team meetings
+
+    [:octicons-arrow-right-24: Meeting Notes](meeting-notes/index.md)
+
+</div>
diff --git a/docs/docs/meeting-notes/.authors.yml b/docs/docs/meeting-notes/.authors.yml
new file mode 100644
index 0000000..8fe49bb
--- /dev/null
+++ b/docs/docs/meeting-notes/.authors.yml
@@ -0,0 +1,5 @@
+authors:
+  joe:
+    name: Joe Banks
+    description: DevOps Team Member
+    avatar: https://github.com/jb3.png
diff --git a/docs/docs/meeting-notes/index.md b/docs/docs/meeting-notes/index.md
new file mode 100644
index 0000000..f042183
--- /dev/null
+++ b/docs/docs/meeting-notes/index.md
@@ -0,0 +1,5 @@
+# Meeting Notes
+
+Here you will find notes from our previous DevOps team meetings.
+
+## Meetings
diff --git a/docs/docs/meeting-notes/posts/2022-04-07.md b/docs/docs/meeting-notes/posts/2022-04-07.md
new file mode 100644
index 0000000..ee14784
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2022-04-07.md
@@ -0,0 +1,26 @@
+---
+draft: false
+date: 2022-04-07
+authors:
+   - joe
+description: Meeting minutes from 2022-04-07
+---
+# 2022-04-07
+
+## Agenda
+
+- No updates, as last week's meeting did not take place
+
+<!-- more -->
+
+## Roadmap review & planning
+
+What are we working on for the next meeting?
+
+- Help wanted for \#57 (h-asgi)
+- \#58 (postgres exporter) needs a new review
+- \#54 (firewall in VPN) will be done by Johannes
+- We need a testing environment \#67
+- Johannes will add a Graphite role \#31
+- Sofi will take a look at \#29
+- \#41 (policy bot) will be taken care of by Johannes
diff --git a/docs/docs/meeting-notes/posts/2022-09-18.md b/docs/docs/meeting-notes/posts/2022-09-18.md
new file mode 100644
index 0000000..2d60a78
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2022-09-18.md
@@ -0,0 +1,65 @@
+---
+draft: false
+date: 2022-09-18
+authors:
+   - joe
+description: Meeting minutes from 2022-09-18
+---
+# 2022-09-18
+
+*Migrated from Notion*.
+
+## Agenda
+
+- Joe will grant Chris access to the netcup hosts.
+
+<!-- more -->
+
+### NetKube status
+
+- **Rollout**
+    - [x] RBAC configuration and access granting
+    - [x] Most nodes are enrolled, Joe will re-check
+    - `turing`, `ritchie`, `lovelace` and `neumann` will be Kubernetes
+      nodes
+    - `hopper` will be the storage server
+- **Storage drivers**
+    - Not needed, everything that needs persistent storage will run on
+      hopper
+    - Netcup does not support storage resize
+    - We can download more RAM if we need it
+    - A couple of services still need volume mounts: Ghost, Grafana &
+      Graphite
+- **Control plane high availability**
+    - Joe mentions that in the case the control plane dies, everything
+      else will die as well
+    - If the control plane in Germany dies, so will Johannes
+- **Early plans for migration**
+    - We can use the Ansible repository issues for a good schedule
+    - Hopper runs `nginx`
+    - Statement from Joe:
+
+      > "There is an nginx ingress running on every node in the cluster, okay,
+      > okay? We don't, the way that's, that's as a service is a NodePort, right?
+      > So it has a normal IP, but the port will be like a random port in the range
+      > of the 30,000s. Remember that? Hold on. Is he writing rude nodes? And then...
+      > We have nginx, so this is where it's like a little bit, like, not nice, I
+      > guess we just like, cronjob it, to pull the nodes, like, every minute or
+      > so, and then update the config if they change. But then it's just like...
+      > nginx is like a catalogue of nodes. Wahhh, you drive me crazy."
+
+      - "Nah, it makes sense!"
+        - "It does!"
+      - Joe will figure this out with assistance from his voices.
+
+### Open authentication
+
+- Joe and Johannes will check out OpenLDAP as a JumpCloud alternative
+  starting from this evening
+- Sofi has experience with OpenLDAP
+
+## Sponsorship
+
+This meeting has been sponsored by Chris Hemsworth Lovering's
+relationship therapy company, "Love To Love By Lovering". You can sign
+up by sending a mail to <[email protected]>.
diff --git a/docs/docs/meeting-notes/posts/2022-10-05.md b/docs/docs/meeting-notes/posts/2022-10-05.md
new file mode 100644
index 0000000..9030dfc
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2022-10-05.md
@@ -0,0 +1,16 @@
+---
+draft: false
+date: 2022-10-05
+authors:
+   - joe
+description: Meeting minutes from 2022-10-05
+---
+# 2022-10-05
+
+*Migrated from Notion*.
+
+## Agenda
+
+- Joe Banks configured proper RBAC for Chris, Johannes and Joe himself
+
+<!-- more -->
diff --git a/docs/docs/meeting-notes/posts/2022-10-19.md b/docs/docs/meeting-notes/posts/2022-10-19.md
new file mode 100644
index 0000000..50fc880
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2022-10-19.md
@@ -0,0 +1,31 @@
+---
+draft: false
+date: 2022-10-19
+authors:
+   - joe
+description: Meeting minutes from 2022-10-19
+---
+# 2022-10-19
+
+*Migrated from Notion*.
+
+<!-- more -->
+
+## Agenda
+
+- One hour of gartic phone, for team spirit.
+- Created user accounts for Sofi and Hassan
+- Joe created an architecture diagram of the NGINX setup
+    - *This is still in Notion*
+- Joe explained his NGINX plans:
+  > "It's not actually that hard, right? So you spawn 5 instances of nginx in a
+  > DaemonSet, because then one gets deployed to every node okay, following?
+  > Then we get NodePort, instead of LoadBalancers or whatever, which will get
+  > a random port allocatead in the 35000 range, and that will go to nginx, and
+  > on each of those ports, it will go to nginx, right? And then we poll the
+  > Kubernetes API and what is the port that each of these nginx instances is
+  > running on, and add that into a roundrobin on the fifth node. Right? Yeah.
+  > That's correct. That won't do TLS though, so that will just HAProxy. Yeah."
+- Joe will terminate our JumpCloud account
+- Chris reset the Minecraft server
+- Email alerting needs to be configured
diff --git a/docs/docs/meeting-notes/posts/2022-10-26.md b/docs/docs/meeting-notes/posts/2022-10-26.md
new file mode 100644
index 0000000..e9aa2dc
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2022-10-26.md
@@ -0,0 +1,21 @@
+---
+draft: false
+date: 2022-10-26
+authors:
+   - joe
+description: Meeting minutes from 2022-10-26
+---
+# 2022-10-26
+
+*Migrated from Notion*.
+
+<!-- more -->
+
+## Agenda
+
+- Chris upgraded PostgreSQL to 15 in production
+- Johannes added the Kubernetes user creation script into the Kubernetes
+  repository in the docs
+
+*(The rest of the meeting was discussion about the NetKube setup, which
+has been scrapped since)*.
diff --git a/docs/docs/meeting-notes/posts/2022-11-02.md b/docs/docs/meeting-notes/posts/2022-11-02.md
new file mode 100644
index 0000000..2f41d69
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2022-11-02.md
@@ -0,0 +1,25 @@
+---
+draft: false
+date: 2022-11-02
+authors:
+   - joe
+description: Meeting minutes from 2022-11-02
+---
+# 2022-11-02
+
+*Migrated from Notion*.
+
+## Agenda
+
+### Hanging behaviour of ModMail
+
+- [Source](https://discord.com/channels/267624335836053506/675756741417369640/1036720683067134052)
+- Maybe use [Signals + a
+  debugger](https://stackoverflow.com/a/25329467)?
+- ... using [something like pdb for the
+  debugger](https://wiki.python.org/moin/PythonDebuggingTools)?
+- Or [GDB, as it seems handy to poke at stuck multi-threaded python
+  software](https://wiki.python.org/moin/DebuggingWithGdb)?
+- ModMail has been upgraded to version 4
+
+<!-- more -->
diff --git a/docs/docs/meeting-notes/posts/2022-11-23.md b/docs/docs/meeting-notes/posts/2022-11-23.md
new file mode 100644
index 0000000..4e9c1b3
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2022-11-23.md
@@ -0,0 +1,33 @@
+---
+draft: false
+date: 2022-11-23
+authors:
+   - joe
+description: Meeting minutes from 2022-11-23
+---
+# 2022-11-23
+
+*Migrated from Notion*.
+
+<!-- more -->
+
+## Agenda
+
+*(This meeting was mostly about NetKube, with the following strange text
+included, and everything outside of the text has been removed since the
+NetKube plans have been scrapped)*.
+
+Joe Banks, after a month-long hiatus to become a dad to every second
+girl on uni campus, has managed to pull up to the DevOps meeting.
+
+We are considering using Kubespray (<https://kubespray.io/#/>) in order
+to deploy a production-ready bare-metal Kubernetes cluster without
+involvement from Joe "Busy With Poly Girlfriend #20" Banks.
+
+At the moment cluster networking is not working and Joe mentions that
+the last time he has touched it, it worked perfectly fine. However, the
+last time he touched it there was only 1 node, and therefore no
+inter-node communications.
+
+Joe thinks he remembers installing 3 nodes, however, we at the DevOps
+team believe this to be a marijuana dream
diff --git a/docs/docs/meeting-notes/posts/2023-02-08.md b/docs/docs/meeting-notes/posts/2023-02-08.md
new file mode 100644
index 0000000..7ae739a
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-02-08.md
@@ -0,0 +1,20 @@
+---
+draft: false
+date: 2023-02-08
+authors:
+   - joe
+description: Meeting minutes from 2023-02-08
+---
+# 2023-02-08
+
+*Migrated from Notion*.
+
+<!-- more -->
+
+## Agenda
+
+- Investigation into deploying a VPN tool such as WireGuard to have
+  inter-node communication between the Netcup hosts.
+
+*(The rest of this meeting was mostly about NetKube, which has since
+been scrapped)*.
diff --git a/docs/docs/meeting-notes/posts/2023-02-21.md b/docs/docs/meeting-notes/posts/2023-02-21.md
new file mode 100644
index 0000000..a10959f
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-02-21.md
@@ -0,0 +1,30 @@
+---
+draft: false
+date: 2023-02-21
+authors:
+   - joe
+description: Meeting minutes from 2023-02-21
+---
+# 2023-02-21
+
+*Migrated from Notion*.
+
+<!-- more -->
+
+## Agenda
+
+### Reusable status embed workflows
+
+- Further discussion with Bella followed
+- Upstream pull request can be found at
+  [python-discord/bot#2400](https://github.com/python-discord/bot/pull/2400)
+
+### Local vagrant testing setup
+
+- Our new [testing setup using Vagrant
+  VMs](https://github.com/python-discord/infra/pull/78) has been merged.
+
+### A visit from Mina
+
+Mina checked in to make sure we're operating at peak Volkswagen-like
+efficiency.
diff --git a/docs/docs/meeting-notes/posts/2023-02-28.md b/docs/docs/meeting-notes/posts/2023-02-28.md
new file mode 100644
index 0000000..006f8d4
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-02-28.md
@@ -0,0 +1,18 @@
+---
+draft: false
+date: 2023-02-28
+authors:
+   - joe
+description: Meeting minutes from 2023-02-28
+---
+# 2023-02-28
+
+*Migrated from Notion*.
+
+## Agenda
+
+- Black knight's CI & dependabot configuration has been mirrored across
+  all important repositories
+- The test server has been updated for the new configuration
+
+<!-- more -->
diff --git a/docs/docs/meeting-notes/posts/2023-05-16.md b/docs/docs/meeting-notes/posts/2023-05-16.md
new file mode 100644
index 0000000..f278905
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-05-16.md
@@ -0,0 +1,18 @@
+---
+draft: false
+date: 2023-05-16
+authors:
+   - joe
+description: Meeting minutes from 2023-05-16
+---
+# 2023-05-16
+
+*Migrated from Notion*.
+
+## Agenda
+
+- Bella set up [CI bot docker image
+  build](https://github.com/python-discord/bot/pull/2603) to make sure
+  that wheels are available.
+
+<!-- more -->
diff --git a/docs/docs/meeting-notes/posts/2023-07-11.md b/docs/docs/meeting-notes/posts/2023-07-11.md
new file mode 100644
index 0000000..1770041
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-07-11.md
@@ -0,0 +1,41 @@
+---
+draft: false
+date: 2023-07-11
+authors:
+   - joe
+description: Meeting minutes from 2023-07-11
+---
+# 2023-07-11
+
+## Participants
+
+- Chris, Johannes, Bella, Bradley
+
+<!-- more -->
+
+## Agenda
+
+### New Ansible setup
+
+Chris presented the new Ansible setup he's been working on. We plan to
+use WireGuard for networking. We agreed that selfhosting Kubernetes is
+not the way to go. In general, the main benefit from switching away to
+Linode to Netcup is going to be a ton more resources from the Netcup
+root servers we were given. The original issue with Linode's AKS of
+constantly having problems with volumes has not been present for a
+while. Chris mentions the one remaining issue is that we're at half our
+memory capacity just at idle.
+
+It's our decision where to go from here - we can stick to the Kubernetes
+setup or decide on migrating to the Ansible setup. But we have bare
+metal access to the Netcup hosts, which makes e.g. managing databases a
+lot easier. Chris mentions the possibility to only use Netcup for our
+persistence and Linode AKS for anything else, but this has the issue of
+us relying on two sponsors for our infrastructure instead of one.
+
+PostgreSQL was set up to run on `lovelace`.
+
+### Decision
+
+**It was decided to hold a vote on the core development channel, which
+will be evaluated next week to see how to proceed with the setup**.
diff --git a/docs/docs/meeting-notes/posts/2023-07-18.md b/docs/docs/meeting-notes/posts/2023-07-18.md
new file mode 100644
index 0000000..47a4a3c
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-07-18.md
@@ -0,0 +1,44 @@
+---
+draft: false
+date: 2023-07-18
+authors:
+   - joe
+description: Meeting minutes from 2023-07-18
+---
+# 2023-07-18
+
+<!-- more -->
+
+## Secret management improvements
+
+To allow for **better management of our Kubernetes secrets**, Chris set
+out to configure `git-crypt` in GPG key mode. For comparison, the
+previous approach was that secrets were stored in Kubernetes only and
+had to be accessed via `kubectl`, and now `git-crypt` allows us to
+transparently work with the files in unencrypted manner locally, whilst
+having them secure on the remote, all via `.gitattributes`.
+
+The following people currently have access to this:
+
+- Johannes Christ <[email protected]>
+  (`8C05D0E98B7914EDEBDCC8CC8E8E09282F2E17AF`)
+- Chris Lovering <[email protected]>
+  (`1DA91E6CE87E3C1FCE32BC0CB6ED85CC5872D5E4`)
+- Joe Banks <[email protected]> (`509CDFFC2D0783A33CF87D2B703EE21DE4D4D9C9`)
+
+For Hassan, we are still waiting on response regarding his GPG key
+accuracy.
+
+The pull request for the work can be found [at
+python-discord/kubernetes#156](https://github.com/python-discord/kubernetes/pull/156).
+
+**To have your key added, please contact any of the existing key
+holders**. More documentation on this topic is pending to be written,
+see
+[python-discord/kubernetes#157](https://github.com/python-discord/kubernetes/issues/157).
+
+## Infrastructure migration decision
+
+The voting started [last week](./2023-07-11.md) will be properly talked
+about [next week](./2023-07-25.md), so far it looks like we're
+definitely not selfhosting Kubernetes at the very least.
diff --git a/docs/docs/meeting-notes/posts/2023-07-25.md b/docs/docs/meeting-notes/posts/2023-07-25.md
new file mode 100644
index 0000000..4e30961
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-07-25.md
@@ -0,0 +1,12 @@
+---
+draft: false
+date: 2023-07-25
+authors:
+   - joe
+description: Meeting minutes from 2023-07-25
+---
+# 2023-07-25
+
+Postponed to next week due to Joe having a severe bellyache.
+
+<!-- more -->
diff --git a/docs/docs/meeting-notes/posts/2023-08-01.md b/docs/docs/meeting-notes/posts/2023-08-01.md
new file mode 100644
index 0000000..adb8395
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-08-01.md
@@ -0,0 +1,63 @@
+---
+draft: false
+date: 2023-08-01
+authors:
+   - joe
+description: Meeting minutes from 2023-08-01
+---
+# 2023-08-01
+
+## Agenda
+
+### Infrastructure migration
+
+The vote is tied. Chris and Johannes decided that we should test out
+migrating the PostgreSQL database at the very least. We then have more
+freedom about our data. What we need to do:
+
+<!-- more -->
+
+- Allow PostgreSQL connections from LKE's static IPs in the firewall
+- Whitelist the static IPs from Linode via `pg_hba.conf`
+- Schedule downtime for the PostgreSQL database
+- **At downtime**
+  - Take writers offline
+  - Dump database from Linode into Netcup
+  - Update all the client's database URLs to point to netcup
+  - Restart writers
+
+We want to rely on the restore to create everything properly, but will
+need to test run this beforehand. The following `pg_virtualenv` command
+has showcased that it works properly:
+
+``` sh
+kubectl exec -it postgres-... -- pg_dumpall -U pythondiscord \
+| pg_virtualenv psql -v ON_ERROR_STOP=1
+```
+
+Note however that the database extension `pg_repack` needs to be
+installed.
+
+Before we can get started, we need to allow the PostgreSQL role to
+configure `pg_hba.conf` and `postgresql.conf` entries.
+
+### Meeting notes
+
+We're using GitHub at the moment. Some are left in Notion. We should
+migrate these to GitHub to have a uniform interface: Johannes will pick
+up
+[python-discord/infra#108](https://github.com/python-discord/infra/issues/108)
+to merge them together into Git, as its more open than Notion.
+
+### Ansible lint failures in the infra repository
+
+Excluding the vault was found as the working solution here, as
+implemented by Chris.
+
+### Kubernetes repository pull requests
+
+These were cleaned up thanks to Chris.
+
+## Roadmap review & planning
+
+- Chris will prepare the PostgreSQL configuration mentioned above.
diff --git a/docs/docs/meeting-notes/posts/2023-08-08.md b/docs/docs/meeting-notes/posts/2023-08-08.md
new file mode 100644
index 0000000..2c90ac7
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-08-08.md
@@ -0,0 +1,45 @@
+---
+draft: false
+date: 2023-08-08
+authors:
+   - joe
+description: Meeting minutes from 2023-08-08
+---
+# 2023-08-08
+
+## Agenda
+
+<!-- more -->
+
+- Configuration of PostgreSQL and the PostgreSQL exporter
+    - **No time so far**. Chris has been busy with renovating his living
+      room, and Johannes has been busy with renovating his bedroom.
+      Bradley prefers to remain quiet.
+    - Chris will try to work on this in the coming week and will try to
+      have Bella around as well, since he wanted to join the setup.
+- **Potential slot for GPG key signing of DevOps members**. External
+  verification will be necessary.
+    - Skipped. No webcam on Chris.
+- We need to assign a **librarian** to keep our documents organized
+  according to a system. Johannes is happy to do this for now.
+    - Let's move the existing documentation from the Kubernetes repository
+      into the infra repository. See
+      [kubernetes#161](https://github.com/python-discord/kubernetes/issues/161).
+    - **Our Notion DevOps space is full of junk**. Outside of that, it's
+      not open to read for outside contributors, and does not leave much
+      choice over which client to use for editing content.
+        - Chris agrees, without looking on it - just from memory. We should
+          move it to the infra repository. (The meeting notes have already
+          been transferred).
+    - Bella suggests to add some automation to make keeping everything in
+      clean order less tedious.
+- We may want to integrate the **Kubernetes repository** and the infra
+  repository together altogether, however there are a lot of
+  repositories referencing the deployment manifests that would need to
+  be updated.
+    - Chris mentions that regardless of what we do, we should - at the
+      very least move all documentation into the `infra` repository,
+      including the static site generator. At the moment we're using
+      Jekyll but we're open to trying alternatives such as Hugo.
+- We closed some issues and pull requests in the repositories for late
+  spring cleaning.
diff --git a/docs/docs/meeting-notes/posts/2023-08-22.md b/docs/docs/meeting-notes/posts/2023-08-22.md
new file mode 100644
index 0000000..921e2df
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-08-22.md
@@ -0,0 +1,23 @@
+---
+draft: false
+date: 2023-08-22
+authors:
+   - joe
+description: Meeting minutes from 2023-08-22
+---
+# 2023-08-22
+
+<!-- more -->
+
+## Agenda
+
+- Bella said he is on the streets. **We should start a gofundme**.
+    - After some more conversation this just means he is on vacation and
+      currently taking a walk.
+- Chris has been busy with turning his living room into a picasso art
+  collection, Johannes has been busy with renovating his bedroom, and
+  Bella is not home.
+    - Our next priority is winning.
+- We checked out some issues with documentation generation in `bot-core`
+  that Bella has mentioned. We managed to fix one issue with pydantic by
+  adding it to an exclude list but ran into another problem next.
diff --git a/docs/docs/meeting-notes/posts/2023-08-29.md b/docs/docs/meeting-notes/posts/2023-08-29.md
new file mode 100644
index 0000000..38b5800
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-08-29.md
@@ -0,0 +1,39 @@
+---
+draft: false
+date: 2023-08-29
+authors:
+   - joe
+description: Meeting minutes from 2023-08-29
+---
+# 2023-08-29
+
+<!-- more -->
+
+## Agenda
+
+- **Bella is still on the streets**
+    - The Python Discord Bella On The Streets Fundraising Campaign Q3 2023
+      has not been successful so far. To help Bella receive French
+      citizenship, Joe has put up a French flag behind himself in the
+      meeting.
+        - Joe corrects my sarcasm. It is an Italian flag, not a French flag.
+          The reason for this flag is that his new prime interest on campus
+          was born in Italy.
+- **The SnekBox CI build is pretty slow**
+    - Guix and Nix are not alternatives. Neither is Ubuntu
+    - We use pyenv to build multiple Python versions for a new feature
+        - The feature is not rolled out yet
+    - Part of the problem is that we build twice in the `build` and the
+      `deploy` stage
+    - On rollout, Joe tested it and it works fine
+- No update on the Hugo build yet
+- For snowflake, Johannes will write a proposal to the admins for
+  hosting it
+    - We should consider talking about the following points:
+        - statistically ~8% of Tor traffic is problematic (10% of traffic is
+          to hidden services, 80% of hidden service traffic is for illegal
+          services)
+        - overall the project's position and our ideal is to help people for
+          a good cause
+        - all traffic is forwarded to the Tor network, the service is
+          lightweight and only proxies encrypted traffic there
diff --git a/docs/docs/meeting-notes/posts/2023-09-05.md b/docs/docs/meeting-notes/posts/2023-09-05.md
new file mode 100644
index 0000000..8f40320
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-09-05.md
@@ -0,0 +1,31 @@
+---
+draft: false
+date: 2023-09-05
+authors:
+   - joe
+description: Meeting minutes from 2023-09-05
+---
+# 2023-09-05
+
+<!-- more -->
+
+## Agenda
+
+- No update on the Hugo build yet
+- Johannes wrote a proposal for snowflake proxy to be deployed to our
+  netcup hosts
+    - Admins discussed and came to the conclusion that since we don't own
+      the servers, we got the servers from netcup as a sponsorship to host
+      our infra, so using them to host something that isn't our infra
+      doesn't seem right.
+- Lots of dependabot PRs closed
+    - <https://github.com/search?q=org%3Apython-discord++is%3Apr+is%3Aopen+label%3A%22area%3A+dependencies%22&type=pullrequests&ref=advsearch>
+    - Closed ~50% of PRs
+- Workers repo has had its CI rewritten, all workers have consistent
+  package.json, scripts, and using the new style of cloudflare workers
+  which don't use webpack
+- Metricity updated to SQLAlchemy 2
+- Olli CI PR is up
+    - <https://github.com/python-discord/olli/pull/25>
+- Sir-Robin pydantic constants PR is up
+    - <https://github.com/python-discord/sir-robin/pull/93>
diff --git a/docs/docs/meeting-notes/posts/2023-09-12.md b/docs/docs/meeting-notes/posts/2023-09-12.md
new file mode 100644
index 0000000..5d91034
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2023-09-12.md
@@ -0,0 +1,48 @@
+---
+draft: false
+date: 2023-09-12
+authors:
+   - joe
+description: Meeting minutes from 2023-09-12
+---
+# 2023-09-12
+
+<!-- more -->
+
+## Agenda
+
+- We have reason to believe that Bella is still on the streets. Worse,
+  Bella is not available at the moment, leading us to believe that Bella
+  has still not found a home.
+    - Eight minutes into the meeting, Bella joins, complaining about the
+      bad internet. He mentions he is still on the streets (this may
+      contribute to the bad internet factor).
+- Chris made Mina leave with his repeated comments about Bella being
+  homeless, reminding Mina of the growing unemployment rate within the
+  DevOps team. As head of HR she cannot further support this matter.
+- About \#139, Bella mentions that online websites may cover the same
+  need that we have, but it may not be really useful for having it as a
+  command.
+    - Chris adds that "if someone wants to do it, I don't mind" and "I
+      don't think it would be very useful for a command, but I think it
+      would be fun to learn for someone implementing it". As long as
+      whoever is implementing is is aware that it would not be used too
+      much, it would be fine.
+- No progress on the hugo front
+- Our email service with workers will be forward only
+    - With postfix you will be able to reply. Joe wants to have an excuse
+      to play with Cloudflare workers though.
+- [50 open pull requests from
+  dependabot](https://github.com/search?q=org%3Apython-discord++is%3Apr+is%3Aopen+author%3Aapp%2Fdependabot&type=pullrequests&ref=advsearch)
+    - Tip from The Man: press ^D to make a bookmark in your browser
+    - "Those can just be blindly merged" - Chris
+- Grouping of dependencies: Dependabot now allows you to group together
+  multiple dependency updates into a single pull request.
+    - Possible approaches suggested: Group all the docker updates
+      together, group any linting dependencies together (would just
+      require a big RegEx). Dependabot natively works with its own
+      dependency groups here (e.g. Docker, Pip).
+- Mr. Hemlock wants to raise his roof: It's his project for this Autumn.
+  We, the team, are looking forward to his project - especially Bella,
+  who is currently looking for housing. "It's all coming together", said
+  Chris to the situation.
diff --git a/docs/docs/meeting-notes/posts/2024-07-02.md b/docs/docs/meeting-notes/posts/2024-07-02.md
new file mode 100644
index 0000000..cef8c93
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2024-07-02.md
@@ -0,0 +1,155 @@
+---
+draft: false
+date: 2024-07-02
+authors:
+   - joe
+description: Meeting minutes from 2024-07-02
+---
+# 2024-07-02
+
+<!-- more -->
+
+## Attendees
+
+Joe and Johannes.
+
+Chris unfortunately died in a fatal train accident and could not attend
+the meeting. This incident will be rectified in the next release,
+"Lovering 2.0: Immortability".
+
+Bella is out on the streets again. We are waiting for approval from the
+Python Discord admins to run another fundraiser.
+
+## Agenda
+
+- **Configuration of renovate** (Joe)
+
+  We are replacing dependabot with renovatebot. Johannes welcomes this
+  decision. Joe says we are looking for automatic deployment from
+  Kubernetes to make sure that any updates are automatically deployed.
+
+  **Conclusion**: Implemented.
+
+- **Resizing Netcup servers** (Joe, Johannes)
+
+  We can probably get rid of turing, assess what else we want to deploy
+  on lovelace, and then ask for a resize.
+
+  **Conclusion**: Create issue to move things off turing, remove it from
+  the inventory, remove it from documentation, power it off, then have
+  Joe ask for server removal.
+
+- **Updating the public statistics page** (Johannes)
+
+  Discussing and showcasing possible alternatives to the current
+  infrastructure powering <https://stats.pythondiscord.com> via the
+  <https://github.com/python-discord/public-stats> repository. Johannes
+  presents his current scripts that cuddle RRDTool into loading data out
+  of metricity, Joe says we will discuss with Chris what to do here.
+
+  The likely way going forward will be that *we will open an issue to
+  set it up*, the setup will contain an Ansible role to deploy the
+  cronjob and the script onto lovelace alongside with the `rrdtool`
+  PostgreSQL user.
+
+  **Conclusion**: Johannes will create an issue and codify the setup in
+  Ansible.
+
+- **New blog powered by Hugo** (Johannes)
+
+  Our current Ghost-powered blog is a tiny bit strange, and the
+  onboarding ramp to contribute articles is large. We want to migrate
+  this to Hugo - Johannes is leading the effort on it. The main work
+  will be building an appropriate theme, as no nicely suitable
+  replacement theme has been found so far. Front-end contributors would
+  be nice for this, although currently everything is still local on my
+  machine.
+
+  Joe mentions that we don't need to take anything particularly similar
+  to the current Ghost theme, just some vague resemblance would be nice.
+  Most of the recommended Hugo themes would probably work. Johannes will
+  check it out further.
+
+  **Conclusion**: Try the [hugo-casper-two
+  theme](https://github.com/eueung/hugo-casper-two) and report back.
+
+- **Finger server** (Joe, Johannes)
+
+  Joe recently proposed [the deployment of a finger
+  server](https://github.com/python-discord/infra/pull/373). Do we want
+  this and if yes, how are we going to proceed with this? If we do not
+  want any, running the `pinky` command locally or via `ssh` would be a
+  sound idea. We also need to consider whether members will update their
+  files regularly - we may want to incorporate functionality for this
+  into e.g. King Arthur.
+
+  Joe says that we shouldn't put a lot of development effort into it, it
+  would be simply a novelty thing.
+
+  **Conclusion**: This is a nice cheap win for some fun which should
+  just be a simple Python file (via Twisted's Finger protocol support or
+  whatever) that connects to LDAP (see Keycloak authentication server)
+  and outputs information. We could possibly integrate this into King
+  Arthur as well, so the querying workflow could look like KA -\>
+  fingerd -\> LDAP, or people could use finger commands directly.
+
+- **Keycloak authentication server** (Joe)
+
+  Joe mentions that we are deploying a Keycloak server because for some
+  members authenticating via GitHub is cumbersome, for instance because
+  their GitHub account is connected to their employer's GitHub
+  Enterprise installation. We could hook up a finger server to the LDAP
+  endpoint. Joe also mentions that we might want to set up e-mail
+  forwarding from pydis addresses to users via the user database that
+  will be stored in Keycloak.
+
+  Currently we only have a Keycloak installation that stores items in
+  PostgreSQL. This installation can federate to LDAP - we would simply
+  have to settle on some directory service backend. Joe suggests FreeIPA
+  because he's familar with it (including the Keycloak integration). The
+  problem is that it doesn't work on Debian. The alternative proposal,
+  given that we're saving ~50\$/month on Linode, would be spinning up a
+  Rocky VM with FreeIPA on it on Linode (we already have the budget) or
+  ask Netcup for another VM. Ultimately, the system to run FreeIPA would
+  be something CentOS-based. One aspect to consider is networking
+  security: in Linode we could use their private cloud endpoint feature
+  to securely expose the LDAP server to Keycloak and other services in
+  Kubernetes, if we were to run it in Netcup, we would need to use a
+  similar setup to what we currently have with PostgreSQL.
+
+  Any Python Discord user would be managed in LDAP, and Keycloak has the
+  necessary roles to write back into LDAP. Keeping the users in FreeIPA
+  up-to-date would be a somewhat manual procedure. Joe's plan was to
+  pick up the user's Discord username and use `[email protected]` as
+  their name and do account setup as part of the staff onboarding.
+
+  **Conclusion**: Will wait for Chris to discuss this further, but we
+  simply need to decide where we want to run the LDAP service.
+
+- **Flux CD** (Joe)
+
+  Joe proposes deploying [flux](https://fluxcd.io/) as a way to improve
+  the way we manage our CI/CD. We want the cluster to be able to
+  synchronize its state with the git repository. There are some
+  manifests in the repository currently that are not in sync with the
+  cluster version.
+
+  **Conclusion**: Approved, Joe will create an issue and do it.
+
+- **Polonium** (Chris)
+
+  Question came up regarding why the bot does not write to the database
+  directly. Joe said it's not perfect to have the bot write to it
+  directly - in metricity it works but it's not perfect. Chris probably
+  had good reason: separation of intent.
+
+  **Conclusion**: Approved, write to R&D for financing.
+
+- **Rethinking Bella: Suggested measures to gain autonomy** (Chris)
+
+  Chris will present our current plans to biologically re-think and
+  improve Bella's current architecture by means of hypertrophy-supported
+  capillary enlargements, with the final goal of gaining complete
+  control and ownership over the World Economic Forum by 2026. As Bella
+  is currently on parental leave, we will send him the result of this
+  voting via NNCP.
diff --git a/docs/docs/meeting-notes/posts/2024-07-25.md b/docs/docs/meeting-notes/posts/2024-07-25.md
new file mode 100644
index 0000000..055108f
--- /dev/null
+++ b/docs/docs/meeting-notes/posts/2024-07-25.md
@@ -0,0 +1,38 @@
+---
+draft: false
+date: 2024-07-25
+authors:
+   - joe
+description: Meeting minutes from 2024-07-25
+---
+# 2024-07-25
+
+## Attendees
+
+Bella, Joe, Fredrick, Chris, Johannes
+
+<!-- more -->
+
+## Agenda
+
+- **Open issues and pull requests in Joe's repositories**
+
+  Joe has plenty of pending changes in his open source repositories on
+  GitHub. Together with Chris, he went through these and reviewed them.
+  Most were accepted. Fredrick proposed some further changes to the
+  ff-bot merge routine which Joe will check out after the meeting.
+
+- **LDAP**
+
+  Bella is instructed to enter his street address into LDAP for t-shirt
+  shipping.
+
+- **New documentation**
+
+  Johannes merged our new documentation. Unfortunately, he forgot to
+  test it first. Joe visits it and discovers some problems. Johannes
+  fixes it live.
+
+- **Turing**
+
+- **SMTP server**
diff --git a/docs/docs/onboarding/access-table.md b/docs/docs/onboarding/access-table.md
new file mode 100644
index 0000000..6fb7466
--- /dev/null
+++ b/docs/docs/onboarding/access-table.md
@@ -0,0 +1,30 @@
+---
+description: The Access Table breaks down the different DevOps resources available and who has access to them.
+---
+# Access Table
+
+## Compute
+
+| **Resource**                            | **Description**                                                         | **Keyholders**                                 |
+| --------------------------------------- | ----------------------------------------------------------------------- | ---------------------------------------------- |
+| Linode Kubernetes Cluster               | The primary cluster where all resources are deployed.                   | Hassan, Joe, Chris, Leon, Sebastiaan, Johannes |
+| Linode Dashboard                        | The online dashboard for managing and allocating resources from Linode. | Joe, Chris                                     |
+| Netcup Dashboard                        | The dashboard for managing and allocating resources from Netcup.        | Joe, Chris                                     |
+| Netcup servers                          | Root servers provided by the Netcup partnership.                        | Joe, Chris, Bella, Johannes                    |
+
+## Secrets
+
+| **Resource**                            | **Description**                                                     | **Keyholders**                                |
+| --------------------------------------- | ------------------------------------------------------------------- | --------------------------------------------- |
+| `git-crypt`ed files in infra repository | `git-crypt` is used to encrypt certain files within the repository. | Chris, Joe, Hassan, Johannes, Bella, Xithrius |
+| Ansible Vault                           | Used to store sensitive data for the Ansible deployment             | Chris, Joe, Johannes, Bella                   |
+
+## Services
+
+Additionally, several services are gated behind membership of the `DevOps` role
+on Discord, sign in is handled by Cloudflare Access &
+[LDAP](../services/LDAP/index.md):
+
+- Prometheus
+- AlertManager
+- Grafana (also open to Core Developers, Moderators and Administrators)
diff --git a/docs/docs/onboarding/index.md b/docs/docs/onboarding/index.md
new file mode 100644
index 0000000..195df5d
--- /dev/null
+++ b/docs/docs/onboarding/index.md
@@ -0,0 +1,43 @@
+---
+description: Read about our onboarding process for new DevOps team members
+---
+
+# Onboarding
+
+<div class="grid cards" markdown>
+
+-   :material-key-chain:{ .lg .middle } __Access Table__
+
+    ---
+
+    The Access Table breaks down the different DevOps resources available and
+    who has access to them.
+
+    [:octicons-arrow-right-24: View Access Table](./access-table.md)
+
+-   :material-police-badge:{ .lg .middle } __Rules__
+
+    ---
+
+    The Access Table breaks down the different DevOps resources available and
+    who has access to them.
+
+    [:octicons-arrow-right-24: View DevOps Rules](./rules.md)
+
+-   :material-library:{ .lg .middle } __Resources__
+
+    ---
+
+    Important information references for the DevOps team
+
+    [:octicons-arrow-right-24: Available Resources](./resources.md)
+
+-   :fontawesome-solid-gears:{ .lg .middle } __Tools__
+
+    ---
+
+    Tools we use to manage, monitor and interact with our infrastructure.
+
+    [:octicons-arrow-right-24: View Tools](./tools.md)
+
+</div>
diff --git a/docs/docs/onboarding/resources.md b/docs/docs/onboarding/resources.md
new file mode 100644
index 0000000..849dde2
--- /dev/null
+++ b/docs/docs/onboarding/resources.md
@@ -0,0 +1,36 @@
+---
+description: Important information references for the DevOps team
+---
+# Resources
+
+The following is a collection of important reference documents for the DevOps
+team.
+
+## [Infra Repo](https://github.com/python-discord/infra)
+
+This GitHub repo contains most of the manifests and configuration applies to our
+cluster. It's kept up to date manually and is considered a source of truth for
+what we should have in the cluster.
+
+It is mostly documented, but improvements for unclear or outdated aspects are
+always welcome. If you have any question, please feel free [to open a GitHub
+issue on the infra
+repository](https://github.com/python-discord/infra/issues/new) or ask in the
+`#dev-oops` channel.
+
+## [Knowledge base](https://python-discord.github.io/infra/)
+
+This website.
+
+Deployed using GH pages, source can be found [in the docs directory of the infra
+repository](https://github.com/python-discord/infra).
+
+This includes:
+
+- Changelogs
+- Post-mortems
+- Common queries
+- Runbooks
+
+The sidebar of the infra documentation contains some other links to
+DevOps-related projects.
diff --git a/docs/docs/onboarding/rules.md b/docs/docs/onboarding/rules.md
new file mode 100644
index 0000000..00a63b3
--- /dev/null
+++ b/docs/docs/onboarding/rules.md
@@ -0,0 +1,15 @@
+---
+description: The rules any DevOps team member must follow.
+---
+# Rules
+
+The rules any DevOps team member must follow.
+
+1. LMAO - **L**ogging, **M**onitoring, **A**lerting, **O**bservability
+2. Modmail is the greatest piece of software ever written
+3. Modmail needs at least 5 minutes to gather all its greatness at startup
+4. We never blame Chris, it's always <@233481908342882304>'s fault
+5. LKE isn't bad, it's your fault for not paying for the high availability
+   control plane
+6. Our software is ever legacy, it's merely well-aged
+7.  Ignore these rules (however maybe not 1, 1 seems important to remember)
diff --git a/docs/docs/onboarding/tools.md b/docs/docs/onboarding/tools.md
new file mode 100644
index 0000000..3232ae1
--- /dev/null
+++ b/docs/docs/onboarding/tools.md
@@ -0,0 +1,43 @@
+---
+description: Tools we use to manage, monitor and interact with our infrastructure.
+---
+# Tools
+
+We use a few tools to manage, monitor, and interact with our infrastructure.
+Some of these tools are not unique to the DevOps team, and may be shared by
+other teams.
+
+All non-Discord services depend on your [LDAP](../services/LDAP/index.md)
+credentials, so ensure you have access and are in the DevOps team (you can
+validate this by trying to login to a service like Prometheus).
+
+## [Grafana](https://grafana.pydis.wtf/)
+
+Grafana provides access to some of the most important resources at your
+disposal. It acts as an aggregator and frontend for a large amount of data.
+These range from metrics, to logs, to stats. Some of the most important are
+listed below:
+
+- **Service Logs / All App Logs Dashboard**
+
+  Service logs is a simple log viewer which gives you access to a large majority
+  of the applications deployed in the default namespace. The All App logs
+  dashboard is an expanded version of that which gives you access to all apps in
+  all namespaces, and allows some more in-depth querying.
+
+- **Kubernetes Dashboard**
+
+  This dashboard gives quick overviews of all the most important metrics of the
+  Kubernetes system. For more detailed information, check out other dashboard
+  such as Resource Usage, NGINX, PostgreSQL and Redis.
+
+## [Prometheus Dashboard](https://prometheus.pydis.wtf/)
+
+This provides access to the Prometheus query console. You may also enjoy the
+[Alertmanager Console](https://alertmanager.pydis.wtf/).
+
+## [King Arthur](https://github.com/python-discord/king-arthur/)
+
+King Arthur is a discord bot which provides information about, and access to our
+cluster directly in discord. Invoke its help command for more information (`M-x
+help`).
diff --git a/docs/docs/post-mortems/.authors.yml b/docs/docs/post-mortems/.authors.yml
new file mode 100644
index 0000000..8fe49bb
--- /dev/null
+++ b/docs/docs/post-mortems/.authors.yml
@@ -0,0 +1,5 @@
+authors:
+  joe:
+    name: Joe Banks
+    description: DevOps Team Member
+    avatar: https://github.com/jb3.png
diff --git a/docs/docs/post-mortems/index.md b/docs/docs/post-mortems/index.md
new file mode 100644
index 0000000..4bcafb0
--- /dev/null
+++ b/docs/docs/post-mortems/index.md
@@ -0,0 +1,10 @@
+---
+description: Here we document post-mortems for incidents that have occurred in the past. We aim to learn from our mistakes and prevent them in the future.
+---
+# Post Mortems
+
+Here we document post-mortems for incidents that have occurred in the past. We aim to learn from our mistakes and prevent them in the future.
+
+Posts will follow a standardised format and conclude with tasks that we aim to implement to avoid recurrence of similar incidents.
+
+## Posts
diff --git a/docs/docs/post-mortems/posts/all-services-outage.md b/docs/docs/post-mortems/posts/all-services-outage.md
new file mode 100644
index 0000000..aea68cd
--- /dev/null
+++ b/docs/docs/post-mortems/posts/all-services-outage.md
@@ -0,0 +1,123 @@
+---
+draft: false
+date: 2020-12-11
+authors:
+   - joe
+categories:
+- Kubernetes
+- Database
+description: In this incident, all services became unresponsive. The DevOps team were already in a call, and immediately started to investigate.
+---
+# All services outage
+
+At **19:55 UTC, all services became unresponsive**. The DevOps team were
+already in a call, and immediately started to investigate.
+
+Postgres was running at 100% CPU usage due to a **VACUUM**, which caused
+all services that depended on it to stop working. The high CPU left the
+host unresponsive and it shutdown. Linode Lassie noticed this and
+triggered a restart.
+
+It did not recover gracefully from this restart, with numerous core
+services reporting an error, so we had to manually restart core system
+services using Lens in order to get things working again.
+
+<!-- more -->
+
+## :warning: Leadup
+
+*List the sequence of events that led to the incident*
+
+Postgres triggered a **AUTOVACUUM**, which lead to a CPU spike. This
+made Postgres run at 100% CPU and was unresponsive, which caused
+services to stop responding. This lead to a restart of the node, from
+which we did not recover gracefully.
+
+## :flying_disc: Impact
+
+*Describe how internal and external users were impacted during the
+incident*
+
+All services went down. Catastrophic failure. We did not pass go, we did
+not collect $200.
+
+-  Help channel system unavailable, so people are not able to
+   effectively ask for help.
+-  Gates unavailable, so people can't successfully get into the
+   community.
+-  Moderation and raid prevention unavailable, which leaves us
+   defenseless against attacks.
+
+## :eye: Detection
+
+*Report when the team detected the incident, and how we could improve
+detection time*
+
+We noticed that all PyDis services had stopped responding,
+coincidentally our DevOps team were in a call at the time, so that was
+helpful.
+
+We may be able to improve detection time by adding monitoring of
+resource usage. To this end, we've added alerts for high CPU usage and
+low memory.
+
+## :man_raising_hand: Response
+
+*Who responded to the incident, and what obstacles did they encounter?*
+
+Joe Banks responded to the incident.
+
+We noticed our node was entirely unresponsive and within minutes a
+restart had been triggered by Lassie after a high CPU shutdown occurred.
+
+The node came back and we saw a number of core services offline
+(e.g. Calico, CoreDNS, Linode CSI).
+
+**Obstacle: no recent database back-up available**
+
+## :woman_gesturing_ok: Recovery
+
+*How was the incident resolved? How can we improve future mitigation
+times?*
+
+Through [Lens](https://k8slens.dev/) we restarted core services one
+by one until they stabilised, after these core services were up other
+services began to come back online.
+
+We finally provisioned PostgreSQL which had been removed as a component
+before the restart (but too late to prevent the CPU errors). Once
+PostgreSQL was up we restarted any components that were acting buggy
+(e.g. site and bot).
+
+## :mag_right: Five Why's
+
+*Run a 5-whys analysis to understand the true cause of the incident.*
+
+-  Major service outage
+-  **Why?** Core service failures (e.g. Calico, CoreDNS, Linode CSI)
+-  **Why?** Kubernetes worker node restart
+-  **Why?** High CPU shutdown
+-  **Why?** Intensive PostgreSQL AUTOVACUUM caused a CPU spike
+
+## :seedling: Blameless root cause
+
+*Note the final root cause and describe what needs to change to prevent
+reoccurrance*
+
+## :thinking: Lessons learned
+
+*What did we learn from this incident?*
+
+-  We must ensure we have working database backups. We are lucky that we
+   did not lose any data this time. If this problem had caused volume
+   corruption, we would be screwed.
+-  Sentry is broken for the bot. It was missing a DSN secret, which we
+   have now restored.
+-  The [sentry.pydis.com](https://sentry.pydis.com) redirect was never migrated to the
+   cluster. **We should do that.**
+
+## :ballot_box_with_check: Follow-up tasks
+
+*List any tasks we've created as a result of this incident*
+
+- [x] Push forward with backup plans
diff --git a/docs/docs/post-mortems/posts/cascading-node-failures.md b/docs/docs/post-mortems/posts/cascading-node-failures.md
new file mode 100644
index 0000000..40c5d23
--- /dev/null
+++ b/docs/docs/post-mortems/posts/cascading-node-failures.md
@@ -0,0 +1,265 @@
+---
+draft: false
+date: 2021-07-11
+authors:
+   - joe
+categories:
+- Kubernetes
+- Database
+description: A PostgreSQL connection surge caused by Django led to service unavailability.
+---
+# Cascading node failures and ensuing volume problems
+
+A PostgreSQL connection spike (00:27 UTC) caused by Django moved a node
+to an unresponsive state (00:55 UTC), upon performing a recycle of the
+affected node volumes were placed into a state where they could not be
+mounted.
+
+<!-- more -->
+
+## :warning: Leadup
+
+*List the sequence of events that led to the incident*
+
+- **00:27 UTC:** Django starts rapidly using connections to our
+  PostgreSQL database
+- **00:32 UTC:** DevOps team is alerted that PostgreSQL has saturated
+  it's 115 max connections limit. Joe is paged.
+- **00:33 UTC:** DevOps team is alerted that a service has claimed 34
+  dangerous table locks (it peaked at 61).
+- **00:42 UTC:** Status incident created and backdated to 00:25 UTC.
+  [Status incident](https://status.pythondiscord.com/incident/92712)
+- **00:55 UTC:** It's clear that the node which PostgreSQL was on is no
+  longer healthy after the Django connection surge, so it's recycled and
+  a new one is to be added to the pool.
+- **01:01 UTC:** Node `lke13311-16405-5fafd1b46dcf` begins it's restart
+- **01:13 UTC:** Node has restored and regained healthy status, but
+  volumes will not mount to the node. Support ticket opened at Linode
+  for assistance.
+- **06:36 UTC:** DevOps team alerted that Python is offline. This is due
+  to Redis being a dependency of the bot, which as a stateful service
+  was not healthy.
+
+## :flying_disc: Impact
+
+*Describe how internal and external users were impacted during the
+incident*
+
+Initially, this manifested as a standard node outage where services on
+that node experienced some downtime as the node was restored.
+
+Post-restore, all stateful services (e.g. PostgreSQL, Redis, PrestaShop)
+were unexecutable due to the volume issues, and so any dependent
+services (e.g. Site, Bot, Hastebin) also had trouble starting.
+
+PostgreSQL was restored early on so for the most part Moderation could
+continue.
+
+## :eye: Detection
+
+*Report when the team detected the incident, and how we could improve
+detection time*
+
+DevOps were initially alerted at 00:32 UTC due to the PostgreSQL
+connection surge, and acknowledged at the same time.
+
+Further alerting could be used to catch surges earlier on (looking at
+conn delta vs. conn total), but for the most part alerting time was
+satisfactory here.
+
+## :man_raising_hand: Response
+
+*Who responded to the incident, and what obstacles did they encounter?*
+
+Joe Banks responded. The primary issue encountered was failure upstream
+at Linode to remount the affected volumes, a support ticket has been
+created.
+
+## :woman_gesturing_ok: Recovery
+
+*How was the incident resolved? How can we improve future mitigation?*
+
+Initial node restoration was performed by @Joe Banks by recycling the
+affected node.
+
+Subsequent volume restoration was also @Joe Banks and once Linode had
+unlocked the volumes affected pods were scaled down to 0, the volumes
+were unmounted at the Linode side and then the deployments were
+recreated.
+
+<details markdown>
+
+<summary>
+
+Support ticket sent
+
+</summary>
+
+Good evening,
+
+We experienced a resource surge on one of our Kubernetes nodes at 00:32
+UTC, causing a node to go unresponsive. To mitigate problems here the
+node was recycled and began restarting at 1:01 UTC.
+
+The node has now rejoined the ring and started picking up services, but
+volumes will not attach to it, meaning pods with stateful storage will
+not start.
+
+An example events log for one such pod:
+
+    Type     Reason       Age    From               Message
+    ----     ------       ----   ----               -------
+    Normal   Scheduled    2m45s  default-scheduler  Successfully assigned default/redis-599887d778-wggbl to lke13311-16405-5fafd1b46dcf
+    Warning  FailedMount  103s   kubelet            MountVolume.MountDevice failed for volume "pvc-bb1d06139b334c1f" : rpc error: code = Internal desc = Unable to find device path out of attempted paths: [/dev/disk/by-id/linode-pvcbb1d06139b334c1f /dev/disk/by-id/scsi-0Linode_Volume_pvcbb1d06139b334c1f]
+    Warning  FailedMount  43s    kubelet            Unable to attach or mount volumes: unmounted volumes=[redis-data-volume], unattached volumes=[kube-api-access-6wwfs redis-data-volume redis-config-volume]: timed out waiting for the condition
+
+I've been trying to manually resolve this through the Linode Web UI but
+get presented with attachment errors upon doing so. Please could you
+advise on the best way forward to restore Volumes & Nodes to a
+functioning state? As far as I can see there is something going on
+upstream since the Linode UI presents these nodes as mounted however as
+shown above LKE nodes are not locating them, there is also a few failed
+attachment logs in the Linode Audit Log.
+
+Thanks,
+
+Joe
+
+</details>
+
+<details markdown>
+
+<summary>
+
+Response received from Linode
+
+</summary>
+
+Hi Joe,
+
+> Were there any known issues with Block Storage in Frankfurt today?
+
+Not today, though there were service issues reported for Block Storage
+and LKE in Frankfurt on July 8 and 9:
+
+- [Service Issue - Block Storage - EU-Central
+  (Frankfurt)](https://status.linode.com/incidents/pqfxl884wbh4)
+- [Service Issue - Linode Kubernetes Engine
+  -Frankfurt](https://status.linode.com/incidents/13fpkjd32sgz)
+
+There was also an API issue reported on the 10th (resolved on the 11th),
+mentioned here:
+
+- [Service Issue - Cloud Manager and
+  API](https://status.linode.com/incidents/vhjm0xpwnnn5)
+
+Regarding the specific error you were receiving:
+
+> `Unable to find device path out of attempted paths`
+
+I'm not certain it's specifically related to those Service Issues,
+considering this isn't the first time a customer has reported this error
+in their LKE logs. In fact, if I recall correctly, I've run across this
+before too, since our volumes are RWO and I had too many replicas in my
+deployment that I was trying to attach to, for example.
+
+> is this a known bug/condition that occurs with Linode CSI/LKE?
+
+From what I understand, yes, this is a known condition that crops up
+from time to time, which we are tracking. However, since there is a
+workaround at the moment (e.g. - "After some more manual attempts to fix
+things, scaling down deployments, unmounting at Linode and then scaling
+up the deployments seems to have worked and all our services have now
+been restored."), there is no ETA for addressing this. With that said,
+I've let our Storage team know that you've run into this, so as to draw
+further attention to it.
+
+If you have any further questions or concerns regarding this, let us
+know.
+
+Best regards, [Redacted]
+
+Linode Support Team
+
+</details>
+
+<details markdown>
+
+<summary>
+
+Concluding response from Joe Banks
+
+</summary>
+
+Hey [Redacted]!
+
+Thanks for the response. We ensure that stateful pods only ever have one
+volume assigned to them, either with a single replica deployment or a
+statefulset. It appears that the error generally manifests when a
+deployment is being migrated from one node to another during a redeploy,
+which makes sense if there is some delay on the unmount/remount.
+
+Confusion occurred because Linode was reporting the volume as attached
+when the node had been recycled, but I assume that was because the node
+did not cleanly shutdown and therefore could not cleanly unmount
+volumes.
+
+We've not seen any resurgence of such issues, and we'll address the
+software fault which overloaded the node which will helpfully mitigate
+such problems in the future.
+
+Thanks again for the response, have a great week!
+
+Best,
+
+Joe
+
+</details>
+
+## :mag_right: Five Why's
+
+*Run a 5-whys analysis to understand the true cause of the incident.*
+
+**What?** Several of our services became unavailable because their volumes could
+not be mounted.
+
+**Why?** A node recycle left the node unable to mount volumes using the Linode
+CSI.
+
+**Why?** A node recycle was used because PostgreSQL had a connection surge.
+
+**Why?** A Django feature deadlocked a table 62 times and suddenly started using
+~70 connections to the database, saturating the maximum connections
+limit.
+
+**Why?** The root cause of why Django does this is unclear, and someone with more
+Django proficiency is absolutely welcome to share any knowledge they may
+have. I presume it's some sort of worker race condition, but I've not
+been able to reproduce it.
+
+## :seedling: Blameless root cause
+
+*Note the final root cause and describe what needs to change to prevent
+reoccurrence*
+
+A node being forcefully restarted left volumes in a limbo state where
+mounting was difficult, it took multiple hours for this to be resolved
+since we had to wait for the volumes to unlock so they could be cloned.
+
+## :thinking: Lessons learned
+
+*What did we learn from this incident?*
+
+Volumes are painful.
+
+We need to look at why Django is doing this and mitigations of the fault
+to prevent this from occurring again.
+
+## :ballot_box_with_check: Follow-up tasks
+
+*List any tasks we should complete that are relevant to this incident*
+
+- [x] [Follow up on ticket at
+  Linode](https://www.notion.so/Cascading-node-failures-and-ensuing-volume-problems-1c6cfdfcadfc4422b719a0d7a4cc5001)
+- [ ] Investigate why Django could be connection surging and locking
+  tables
diff --git a/docs/docs/post-mortems/posts/images/2021-01-12/site_cpu_throttle.png b/docs/docs/post-mortems/posts/images/2021-01-12/site_cpu_throttle.png
new file mode 100644
index 0000000..b530ec6
--- /dev/null
+++ b/docs/docs/post-mortems/posts/images/2021-01-12/site_cpu_throttle.png
diff --git a/docs/docs/post-mortems/posts/images/2021-01-12/site_resource_abnormal.png b/docs/docs/post-mortems/posts/images/2021-01-12/site_resource_abnormal.png
new file mode 100644
index 0000000..e1e07af
--- /dev/null
+++ b/docs/docs/post-mortems/posts/images/2021-01-12/site_resource_abnormal.png
diff --git a/docs/docs/post-mortems/posts/images/2021-01-30/linode_loadbalancers.png b/docs/docs/post-mortems/posts/images/2021-01-30/linode_loadbalancers.png
new file mode 100644
index 0000000..f0eae1f
--- /dev/null
+++ b/docs/docs/post-mortems/posts/images/2021-01-30/linode_loadbalancers.png
diff --git a/docs/docs/post-mortems/posts/images/2021-01-30/memory_charts.png b/docs/docs/post-mortems/posts/images/2021-01-30/memory_charts.png
new file mode 100644
index 0000000..370d19e
--- /dev/null
+++ b/docs/docs/post-mortems/posts/images/2021-01-30/memory_charts.png
diff --git a/docs/docs/post-mortems/posts/images/2021-01-30/prometheus_status.png b/docs/docs/post-mortems/posts/images/2021-01-30/prometheus_status.png
new file mode 100644
index 0000000..e95b8d7
--- /dev/null
+++ b/docs/docs/post-mortems/posts/images/2021-01-30/prometheus_status.png
diff --git a/docs/docs/post-mortems/posts/images/2021-01-30/scaleios.png b/docs/docs/post-mortems/posts/images/2021-01-30/scaleios.png
new file mode 100644
index 0000000..584d74d
--- /dev/null
+++ b/docs/docs/post-mortems/posts/images/2021-01-30/scaleios.png
diff --git a/docs/docs/post-mortems/posts/nodebalancer-fails-memory.md b/docs/docs/post-mortems/posts/nodebalancer-fails-memory.md
new file mode 100644
index 0000000..6d0e198
--- /dev/null
+++ b/docs/docs/post-mortems/posts/nodebalancer-fails-memory.md
@@ -0,0 +1,149 @@
+---
+draft: false
+date: 2021-01-30
+authors:
+   - joe
+categories:
+- Kubernetes
+- Networking
+description: Our Linode load balancer experienced issues stemming from memory and CPU pressure.
+---
+# NodeBalancer networking faults due to memory pressure
+
+At around 14:30 UTC on Saturday 30th January we started experiencing
+networking issues at the LoadBalancer level between Cloudflare and our
+Kubernetes cluster. It seems that the misconfiguration was due to memory
+and CPU pressure.
+
+~~This post-mortem is preliminary, we are still awaiting word
+from Linode's SysAdmins on any problems they detected.~~
+
+**Update 2nd February 2021:** Linode have migrated our NodeBalancer to a
+different machine.
+
+<!-- more -->
+
+## :warning: Leadup
+
+*List the sequence of events that led to the incident*
+
+At 14:30 we started receiving alerts that services were becoming
+unreachable. We first experienced some momentary DNS errors which
+resolved themselves, however traffic ingress was still degraded.
+
+Upon checking Linode our NodeBalancer, the service which balances
+traffic between our Kubernetes nodes was reporting the backends (the
+services it balances to) as down. It reported all 4 as down (two for
+port 80 + two for port 443). This status was fluctuating between up and
+down, meaning traffic was not reaching our cluster correctly. Scaleios
+correctly noted:
+
+![image](./images/2021-01-30/scaleios.png)
+
+The config seems to have been set incorrectly due to memory and CPU
+pressure on one of our nodes. Here is the memory throughout the
+incident:
+
+![image](./images/2021-01-30/memory_charts.png)
+
+Here is the display from Linode:
+
+![image](./images/2021-01-30/linode_loadbalancers.png)
+
+## :flying_disc: Impact
+
+*Describe how internal and external users were impacted during the
+incident*
+
+Since traffic could not correctly enter our cluster multiple services
+which were web based were offline, including services such as site,
+grafana and bitwarden. It appears that no inter-node communication was
+affected as this uses a WireGuard tunnel between the nodes which was not
+affected by the NodeBalancer.
+
+The lack of Grafana made diagnosis slightly more difficult, but even
+then it was only a short trip to the Linode dashboard to diagnose and
+investigate.
+
+## :eye: Detection
+
+*Report when the team detected the incident, and how we could improve
+detection time*
+
+We were alerted fairly promptly through statping which reported services
+as being down and posted a Discord notification. Subsequent alerts came
+in from Grafana but were limited since outbound communication was
+faulty.
+
+## :man_raising_hand: Response
+
+*Who responded to the incident, and what obstacles did they encounter?*
+
+Joe Banks responded!
+
+Primary obstacle was the DevOps tools being out due to the traffic
+ingress problems.
+
+## :woman_gesturing_ok: Recovery
+
+*How was the incident resolved? How can we improve future mitigation?*
+
+The incident resolved itself upstream at Linode, we've opened a ticket
+with Linode to let them know of the faults, this might give us a better
+indication of what caused the issues. Our Kubernetes cluster continued
+posting updates to Linode to refresh the NodeBalancer configuration,
+inspecting these payloads the configuration looked correct.
+
+We've set up alerts for when Prometheus services stop responding since
+this seems to be a fairly tell-tale symptom of networking problems, this
+was the Prometheus status graph throughout the incident:
+
+![image](./images/2021-01-30/prometheus_status.png)
+
+## :mag_right: Five Why's
+
+*Run a 5-whys analysis to understand the true cause of the incident.*
+
+**What?** Our service experienced an outage due to networking faults.
+
+**Why?** Incoming traffic could not reach our Kubernetes nodes
+
+**Why?** Our Linode NodeBalancers were not using correct configuration
+
+**Why?** Memory & CPU pressure seemed to cause invalid configuration
+errors upstream at Linode.
+
+**Why?** Unknown at this stage, NodeBalancer migrated.
+
+## :seedling: Blameless root cause
+
+*Note the final root cause and describe what needs to change to prevent
+reoccurrance*
+
+The configuration of our NodeBalancer was invalid, we cannot say why at
+this point since we are awaiting contact back from Linode, but
+indicators point to it being an upstream fault since memory & CPU
+pressure should **not** cause a load balancer misconfiguration.
+
+Linode are going to follow up with us at some point during the week with
+information from their System Administrators.
+
+**Update 2nd February 2021:** Linode have concluded investigations at
+their end, taken notes and migrated our NodeBalancer to a new machine.
+We haven't experienced problems since.
+
+## :thinking: Lessons learned
+
+*What did we learn from this incident?*
+
+We should be careful over-scheduling onto nodes since even while
+operating within reasonable constraints we risk sending invalid
+configuration upstream to Linode and therefore preventing traffic from
+entering our cluster.
+
+## :ballot_box_with_check: Follow-up tasks
+
+*List any tasks we should complete that are relevant to this incident*
+
+- [x] Monitor for follow up from Linode
+- [x] Carefully monitor the allocation rules for our services
diff --git a/docs/docs/post-mortems/posts/postgres-connection-surge.md b/docs/docs/post-mortems/posts/postgres-connection-surge.md
new file mode 100644
index 0000000..b2d0806
--- /dev/null
+++ b/docs/docs/post-mortems/posts/postgres-connection-surge.md
@@ -0,0 +1,130 @@
+---
+draft: false
+date: 2020-12-11
+authors:
+   - joe
+categories:
+- Kubernetes
+- Database
+description: We noticed the bot was not able to infract, and pythondiscord.com was unavailable. The DevOps team started to investigate.
+---
+# Postgres connection surge
+
+At **13:24 UTC,** we noticed the bot was not able to infract, and
+[pythondiscord.com](https://pythondiscord.com) was unavailable. The
+DevOps team started to investigate.
+
+We discovered that Postgres was not accepting new connections because it
+had hit 100 clients. This made it unavailable to all services that
+depended on it.
+
+Ultimately this was resolved by taking down Postgres, remounting the
+associated volume, and bringing it back up again.
+
+<!-- more -->
+
+## :warning: Leadup
+
+*List the sequence of events that led to the incident*
+
+The bot infractions stopped working, and we started investigating.
+
+## :flying_disc: Impact
+
+*Describe how internal and external users were impacted during the
+incident*
+
+Services were unavailable both for internal and external users.
+
+-  The Help Channel System was unavailable.
+-  Voice Gate and Server Gate were not working.
+-  Moderation commands were unavailable.
+-  Python Discord site & API were unavailable. CloudFlare automatically
+   switched us to Always Online.
+
+## :eye: Detection
+
+*Report when the team detected the incident, and how we could improve
+detection time*
+
+We noticed HTTP 524s coming from CloudFlare, upon attempting database
+connection we observed the maximum client limit.
+
+We noticed this log in site:
+
+```
+django.db.utils.OperationalError: FATAL:  sorry, too many clients already
+```
+
+We should be monitoring number of clients, and the monitor should alert
+us when we're approaching the max. That would have allowed for earlier
+detection, and possibly allowed us to prevent the incident altogether.
+
+We will look at
+[wrouesnel/postgres_exporter](https://github.com/wrouesnel/postgres_exporter) for monitoring this.
+
+## :man_raising_hand: Response
+
+*Who responded to the incident, and what obstacles did they encounter?*
+
+Joe Banks responded to the incident. The obstacles were mostly a lack of
+a clear response strategy.
+
+We should document our recovery procedure so that we're not so dependent
+on Joe Banks should this happen again while he's unavailable.
+
+## :woman_gesturing_ok: Recovery
+
+*How was the incident resolved? How can we improve future mitigation?*
+
+-  Delete PostgreSQL deployment ``kubectl delete deployment/postgres``
+-  Delete any remaining pods, WITH force.
+   ``kubectl delete <pod name> --force --grace-period=0``
+-  Unmount volume at Linode
+-  Remount volume at Linode
+-  Reapply deployment ``kubectl apply -f postgres/deployment.yaml``
+
+## :mag_right: Five Why's
+
+*Run a 5-whys analysis to understand the true cause of the incident.*
+
+-  Postgres was unavailable, so our services died.
+-  **Why?** Postgres hit max clients, and could not respond.
+-  **Why?** Unknown, but we saw a number of connections from previous
+   deployments of site. This indicates that database connections are not
+   being terminated properly. Needs further investigation.
+
+## :seedling: Blameless root cause
+
+*Note the final root cause and describe what needs to change to prevent
+reoccurrance*
+
+We're not sure what the root cause is, but suspect site is not
+terminating database connections properly in some cases. We were unable
+to reproduce this problem.
+
+We've set up new telemetry on Grafana with alerts so that we can
+investigate this more closely. We will be let know if the number of
+connections from site exceeds 32, or if the total number of connections
+exceeds 90.
+
+## :thinking: Lessons learned
+
+*What did we learn from this incident?*
+
+-  We must ensure the DevOps team has access to Linode and other key
+   services even if our Bitwarden is down.
+-  We need to ensure we're alerted of any risk factors that have the
+   potential to make Postgres unavailable, since this causes a
+   catastrophic outage of practically all services.
+-  We absolutely need backups for the databases, so that this sort of
+   problem carries less of a risk.
+-  We may need to consider something like
+   [pg_bouncer](https://wiki.postgresql.org/wiki/PgBouncer) to manage
+   a connection pool so that we don't exceed 100 *legitimate* clients
+   connected as we connect more services to the postgres database.
+
+## :ballot_box_with_check: Follow-up tasks
+*List any tasks we should complete that are relevant to this incident*
+
+- [x]   All database backup
diff --git a/docs/docs/post-mortems/posts/primary-kubernetes-node-outage.md b/docs/docs/post-mortems/posts/primary-kubernetes-node-outage.md
new file mode 100644
index 0000000..e94f347
--- /dev/null
+++ b/docs/docs/post-mortems/posts/primary-kubernetes-node-outage.md
@@ -0,0 +1,118 @@
+---
+draft: false
+date: 2021-01-10
+authors:
+   - joe
+categories:
+- Kubernetes
+description: A large Prometheus query caused a cascading failure due to CPU exhaustion.
+---
+# Primary Kubernetes node outage
+
+We had an outage of our highest spec node due to CPU exhaustion. The
+outage lasted from around 20:20 to 20:46 UTC, but was not a full service
+outage.
+
+<!-- more -->
+
+## :warning: Leadup
+
+*List the sequence of events that led to the incident*
+
+I ran a query on Prometheus to try figure out some statistics on the
+number of metrics we are holding, this ended up scanning a lot of data
+in the TSDB database that Prometheus uses.
+
+This scan caused a CPU exhaustion which caused issues with the
+Kubernetes node status.
+
+## :flying_disc: Impact
+
+*Describe how internal and external users were impacted during the
+incident*
+
+This brought down the primary node which meant there was some service
+outage. Most services transferred successfully to our secondary node
+which kept up some key services such as the Moderation bot and Modmail
+bot, as well as MongoDB.
+
+## :eye: Detection
+
+*Report when the team detected the incident, and how we could improve
+detection time*
+
+This was noticed when Discord services started having failures. The
+primary detection was through alerts though! I was paged 1 minute after
+we started encountering CPU exhaustion issues.
+
+## :man_raising_hand: Response
+
+*Who responded to the incident, and what obstacles did they encounter?*
+
+Joe Banks responded to the incident.
+
+No major obstacles were encountered during this.
+
+## :woman_gesturing_ok: Recovery
+
+*How was the incident resolved? How can we improve future mitigation?*
+
+It was noted that in the response to `kubectl get nodes` the primary
+node's status was reported as `NotReady`. Looking into the reason it was
+because the node had stopped responding.
+
+The quickest way to fix this was triggering a node restart. This shifted
+a lot of pods over to node 2 which encountered some capacity issues
+since it's not as highly specified as the first node.
+
+I brought this back the first node by restarting it at Linode's end.
+Once this node was reporting as `Ready` again I drained the second node
+by running `kubectl drain lke13311-20304-5ffa4d11faab`. This command
+stops the node from being available for scheduling and moves existing
+pods onto other nodes.
+
+Services gradually recovered as the dependencies started. The incident
+lasted overall around 26 minutes, though this was not a complete outage
+for the whole time and the bot remained functional throughout (meaning
+systems like the help channels were still functional).
+
+## :mag_right: Five Why's
+
+*Run a 5-whys analysis to understand the true cause of the incident.*
+
+**Why?** Partial service outage
+
+**Why?** We had a node outage.
+
+**Why?** CPU exhaustion of our primary node.
+
+**Why?** Large prometheus query using a lot of CPU.
+
+**Why?** Prometheus had to scan millions of TSDB records which consumed
+all cores.
+
+## :seedling: Blameless root cause
+
+*Note the final root cause and describe what needs to change to prevent
+reoccurrance*
+
+A large query was run on Prometheus, so the solution is just to not run
+said queries.
+
+To protect against this more precisely though we should write resource
+constraints for services like this that are vulnerable to CPU exhaustion
+or memory consumption, which are the causes of our two past outages as
+well.
+
+## :thinking: Lessons learned
+
+*What did we learn from this incident?*
+
+- Don't run large queries, it consumes CPU!
+- Write resource constraints for our services.
+
+## :ballot_box_with_check: Follow-up tasks
+
+*List any tasks we should complete that are relevant to this incident*
+
+- [x] Write resource constraints for our services.
diff --git a/docs/docs/post-mortems/posts/site-cpu-ram-exhaustion.md b/docs/docs/post-mortems/posts/site-cpu-ram-exhaustion.md
new file mode 100644
index 0000000..55882cb
--- /dev/null
+++ b/docs/docs/post-mortems/posts/site-cpu-ram-exhaustion.md
@@ -0,0 +1,157 @@
+---
+draft: false
+date: 2021-01-12
+authors:
+   - joe
+categories:
+- Kubernetes
+- Database
+description: A large change with our Discord server caused some minor service availability issues.
+---
+# Django site CPU/RAM exhaustion outage
+
+At 03:01 UTC on Tuesday 12th January we experienced a momentary outage
+of our PostgreSQL database, causing some very minor service downtime.
+
+<!-- more -->
+
+## :warning: Leadup
+
+*List the sequence of events that led to the incident*
+
+We deleted the Developers role which led to a large user diff for all
+the users where we had to update their roles on the site.
+
+The bot was trying to post this for over 24 hours repeatedly after every
+restart.
+
+We deployed the bot at 2:55 UTC on 12th January and the user sync
+process began once again.
+
+This caused a CPU & RAM spike on our Django site, which in turn
+triggered an OOM error on the server which killed the Postgres process,
+sending it into a recovery state where queries could not be executed.
+
+Django site did not have any tools in place to batch the requests so was
+trying to process all 80k user updates in a single query, something that
+PostgreSQL probably could handle, but not the Django ORM. During the
+incident site jumped from it's average RAM usage of 300-400MB to
+**1.5GB.**
+
+![image](./images/2021-01-12/site_resource_abnormal.png)
+
+RAM and CPU usage of site throughout the incident. The period just
+before 3:40 where no statistics were reported is the actual outage
+period where the Kubernetes node had some networking errors.
+
+## :flying_disc: Impact
+
+*Describe how internal and external users were impacted during the
+incident*
+
+This database outage lasted mere minutes, since Postgres recovered and
+healed itself and the sync process was aborted, but it did leave us with
+a large user diff and our database becoming further out of sync.
+
+Most services stayed up that did not depend on PostgreSQL, and the site
+remained stable after the sync had been cancelled.
+
+## :eye: Detection
+
+*Report when the team detected the incident, and how we could improve
+detection time*
+
+We were immediately alerted to the PostgreSQL outage on Grafana and
+through Sentry, meaning our response time was under a minute.
+
+We reduced some alert thresholds in order to catch RAM & CPU spikes
+faster in the future.
+
+It was hard to immediately see the cause of things since there is
+minimal logging on the site and the bot logs were not evident that
+anything was at fault, therefore our only detection was through machine
+metrics.
+
+We did manage to recover exactly what PostgreSQL was trying to do at the
+time of crashing by examining the logs which pointed us towards the user
+sync process.
+
+## :man_raising_hand: Response
+
+*Who responded to the incident, and what obstacles did they encounter?*
+
+Joe Banks responded to the issue, there were no real obstacles
+encountered other than the node being less performant than we would like
+due to the CPU starvation.
+
+## :woman_gesturing_ok: Recovery
+
+*How was the incident resolved? How can we improve future mitigation?*
+
+The incident was resolved by stopping the sync process and writing a
+more efficient one through an internal eval script. We batched the
+updates into 1,000 users and instead of doing one large one did 80
+smaller updates. This led to much higher efficiency with a cost of
+taking a little longer (~7 minutes).
+
+``` python
+from bot.exts.backend.sync import _syncers
+syncer = _syncers.UserSyncer
+diff = await syncer._get_diff(ctx.guild)
+
+def chunks(lst, n):
+    for i in range(0, len(lst), n):
+        yield lst[i:i + n]
+
+for chunk in chunks(diff.updated, 1000):
+    await bot.api_client.patch("bot/users/bulk_patch", json=chunk)
+```
+
+Resource limits were also put into place on site to prevent RAM and CPU
+spikes, and throttle the CPU usage in these situations. This can be seen
+in the below graph:
+
+![image](./images/2021-01-12/site_cpu_throttle.png)
+
+CPU throttling is where a container has hit the limits and we need to
+reel it in. Ideally this value stays as closes to 0 as possible, however
+as you can see site hit this twice (during the periods where it was
+trying to sync 80k users at once)
+
+## :mag_right: Five Why's
+
+*Run a 5-whys analysis to understand the true cause of the incident.*
+
+- We experienced a major PostgreSQL outage
+- PostgreSQL was killed by the system OOM due to the RAM spike on site.
+- The RAM spike on site was caused by a large query.
+- This was because we do not chunk queries on the bot.
+- The large query was caused by the removal of the Developers role
+  resulting in 80k users needing updating.
+
+## :seedling: Blameless root cause
+
+*Note the final root cause and describe what needs to change to prevent
+reoccurrance*
+
+The removal of the Developers role created a large diff which could not
+be applied by Django in a single request.
+
+See the follow up tasks on exactly how we can avoid this in future, it's
+a relatively easy mitigation.
+
+## :thinking: Lessons learned
+
+*What did we learn from this incident?*
+
+- Django (or DRF) does not like huge update queries.
+
+## :ballot_box_with_check: Follow-up tasks
+
+*List any tasks we should complete that are relevant to this incident*
+
+- [x] Make the bot syncer more efficient (batch requests)
+- [ ] Increase logging on bot, state when an error has been hit (we had
+  no indication of this inside Discord, we need that)
+- [x] Adjust resource alerts to page DevOps members earlier.
+- [x] Apply resource limits to site to prevent major spikes
diff --git a/docs/docs/runbooks/index.md b/docs/docs/runbooks/index.md
new file mode 100644
index 0000000..d4ce410
--- /dev/null
+++ b/docs/docs/runbooks/index.md
@@ -0,0 +1,20 @@
+---
+description: A collection of runbooks for common maintenances tasks for Python Discord services.
+---
+# Runbooks
+
+Here you will find a collection of runbooks for common maintenance tasks for
+Python Discord services.
+
+<div class="grid cards" markdown>
+
+-   :simple-postgresql:{ .lg .middle } __Upgrading PostgreSQL__
+
+    ---
+
+    An end-to-end guide on how to upgrade a major PostgreSQL version for Python
+    Discord.
+
+    [:octicons-arrow-right-24: View runbook](./upgrading-postgresql.md)
+
+</div>
diff --git a/docs/docs/runbooks/upgrading-postgresql.md b/docs/docs/runbooks/upgrading-postgresql.md
new file mode 100644
index 0000000..7632db1
--- /dev/null
+++ b/docs/docs/runbooks/upgrading-postgresql.md
@@ -0,0 +1,130 @@
+---
+description: Upgrading PostgreSQL for Python Discord
+---
+# Upgrading PostgreSQL
+
+## Step 1 - Enable maintenance mode
+
+Add a worker route for `pythondiscord.com/*` to forward to the `maintenance`
+Cloudflare worker.
+
+## Step 2 - Scale down all services that use PostgreSQL
+
+Notably site, metricity, bitwarden and the like should be scaled down.
+
+Services that are read only such as Grafana (but NOT Metabase, Metabase uses
+PostgreSQL for internal storage) do not need to be scaled down, as they do not
+update the database in any way.
+
+```sh
+$ kubectl scale deploy --replicas 0 site metricity metabase bitwarden ...
+```
+
+## Step 3 - Take a database dump and gzip
+
+Using `pg_dumpall`, dump the contents of all databases to a `.sql` file.
+
+Make sure to gzip for faster transfer.
+
+Take a SHA512 sum of the output `.sql.gz` file to validate integrity after
+copying.
+
+```sh
+$ pg_dumpall -U pythondiscord > backup.sql
+$ gzip backup.sql
+$ sha512sum backup.sql
+a3337bfc65a072fd93124233ac1cefcdfbe8a708e5c1d08adaca2cf8c7cbe9ae4853ffab8c5cfbe943182355eaa701012111a420b29cc4f74d1e87f9df3af459  backup.sql
+```
+
+## Step 4 - Move database dump locally
+
+Use `kubectl cp` to move the `backup.sql.gz` file from the remote pod to your
+local machine.
+
+Validate the integrity of the received file.
+
+## Step 5 - Attempt local import to new PostgreSQL version
+
+Install the new version of PostgreSQL locally and import the data. Make sure you
+are operating on a **completely empty database server.**
+
+```sh
+$ gzcat backup.sql.gz | psql -U joe
+```
+
+You can use any PostgreSQL superuser for the import. Ensure that no errors other
+than those mentioned below occur, you may need to attempt multiple times to fix
+errors listed below.
+
+### Handle import errors
+
+Monitor the output of `psql` to check that no errors appear.
+
+If you receive locale errors ensure that the locale your database is configured
+with matches the import script, this may require some usage of `sed`:
+
+```sh
+$ sed -i '' "s/en_US.utf8/en_GB.UTF-8/g" backup.sql
+```
+
+Ensure that you **RESET THESE CHANGES** before attempting an import on the
+remote, if they come from the PostgreSQL Docker image they will need the same
+locale as the export.
+
+## Step 7 - Spin down PostgreSQL
+
+Spin down PostgreSQL to 0 replicas.
+
+## Step 8 - Take volume backup at Linode
+
+Backup the volume at Linode through a clone in the Linode UI, name it something
+obvious.
+
+## Step 9 - Remove the Linode persistent volume
+
+Delete the volume specified in the `volume.yaml` file in the `postgresql`
+directory, you must delete the `pvc` first followed by the `pv`, you can find
+the relevant disks through `kubectl get pv/pvc`
+
+## Step 10 - Create a new volume by re-applying the `volume.yaml` file
+
+Apply the `volume.yaml` so a new, empty, volume is created.
+
+## Step 11 - Bump the PostgreSQL version in the `deployment.yaml` file
+
+Update the Docker image used in the deployment manifest.
+
+## Step 12 - Apply the deployment
+
+Run `kubectl apply -f postgresql/deployment.yaml` to start the new database
+server.
+
+## Step 13 - Copy the data across
+
+After the pod has initialised use `kubectl cp` to copy the gzipped backup to the
+new Postgres pod.
+
+## Step 14 - Extract and import the new data
+
+```sh
+$ gunzip backup.sql.gz
+$ psql -U pythondiscord -f backup.sql
+```
+
+## Step 15 - Validate data import complete
+
+Ensure that all logs are successful, you may get duplicate errors for the
+`pythondiscord` user and database, these are safe to ignore.
+
+## Step 16 - Scale up services
+
+Restart the database server
+
+```sh
+$ kubectl scale deploy --replicas 1 metricity bitwarden metabase
+```
+
+## Step 17 - Validate all services interact correctly
+
+Validate that all services reconnect successfully and start exchanging data,
+ensure that no abnormal logs are outputted and performance remains as expected.
diff --git a/docs/docs/services/LDAP/assets/keycloak_user.png b/docs/docs/services/LDAP/assets/keycloak_user.png
new file mode 100644
index 0000000..883ea2a
--- /dev/null
+++ b/docs/docs/services/LDAP/assets/keycloak_user.png
diff --git a/docs/docs/services/LDAP/components/freeipa.md b/docs/docs/services/LDAP/components/freeipa.md
new file mode 100644
index 0000000..e0d427b
--- /dev/null
+++ b/docs/docs/services/LDAP/components/freeipa.md
@@ -0,0 +1,137 @@
+---
+description: An overview of FreeIPA, the identity management solution used by Python Discord
+---
+# FreeIPA
+
+FreeIPA is an open-source identity management solution that provides a
+centralized authentication, authorization, and account information by storing
+data about user, groups, hosts, and other objects necessary to manage the
+security of a network of computers.
+
+We interface with FreeIPA from other services using LDAP.
+
+## User
+
+Users will rarely have to interface with FreeIPA directly. Most interactions
+with FreeIPA will be done through other services such as
+[Keycloak](./keycloak.md) or via the [Discord integrations](../discord-ldap.md).
+
+Nonetheless, users can access the FreeIPA web interface at
+[ldap01.box.pydis.wtf](https://ldap01.box.pydis.wtf), though most users will
+experience TLS errors due to the self-signed certificate that IPA runs with.
+
+All common user tasks can be accomplished through the Keycloak interface, so it
+is recommended to use that instead.
+
+## DevOps Team
+
+### Deployment Information
+
+FreeIPA is deployed to it's own Linux host running Rocky Linux. User access is
+controlled by LDAP itself so providing you have a valid SSH key and are in the
+correct DevOps groups (as managed by King Arthur), you will be able to SSH into
+this host.
+
+### User Accounts vs. Service Accounts
+
+FreeIPA stores both user accounts for our staff team, as well as service
+accounts for our various services. Service accounts are used for a variety of
+things, such as:
+
+- Keycloak authenticating users against LDAP and syncing user data
+- Grafana authenticating users against LDAP
+- Bitwarden sending email
+- Postfix authenticating users against LDAP and fetching user mail settings
+
+Service accounts are not synced with Discord or Keycloak and exist only in the
+LDAP directory, since they do not match a Discord user and do not need SAML or
+OpenID authentication.
+
+Service accounts can be identified by their emails ending in `@int.pydis.wtf`
+instead of `@pydis.wtf`. This is very important as it is how Keycloak decides
+which users to sync.
+
+### Common Tasks
+
+Maintenance of FreeIPA is done through the FreeIPA web interface, accessible at
+[ldap01.box.pydis.wtf](https://ldap01.box.pydis.wtf).
+
+Through this user interface you can access the raw information that is stored on
+the LDAP server, as well as manage users, groups, and other objects.
+
+#### Renaming a User
+
+Due to the way that users are uniquely identified across the domain by their
+Discord username, it is not directly possible to rename a user in FreeIPA.
+
+The simplest way for a user to change their username is to delete and recreate
+the account manually, as opposed to the bootstrapping by King Arthur.
+
+To do this, follow these steps:
+
+1. Log into the FreeIPA web interface at
+   [ldap01.box.pydis.wtf](https://ldap01.box.pydis.wtf) using your LDAP
+   credentials.
+1. Delete the user account by selecting the user and clicking the delete button.
+
+    !!! warning "User data migration"
+
+        Since there is no way for services using the LDAP server to know that the user has been renamed, the user will have to reconfigure their accounts in services such as Grafana, Keycloak and others authenticating against the LDAP directory.
+
+        You should warn the user of this consequence beforehand and ensure they are prepared to reconfigure their accounts.
+
+1. Recreate the user account, setting the following preferences:
+
+    | Field             | Value                                                          |
+    | ----------------- | -------------------------------------------------------------- |
+    | User login        | The users preferred login, i.e. `joe`                          |
+    | First & Last Name | Set the users Discord username as both the first and last name |
+    | New Password      | This can be a randomly generated password.                     |
+
+    !!! note "User passwords"
+
+        Note that whilst it is required to set a password here, this is not the password you should give to the user.
+
+        Once the account has been created, instruct the user to navigate to the `#ldap` channel in Discord and request
+        a self-service password reset. This will allow the user to set their own password.
+
+1. Select "Add & Edit" to create the user account.
+1. Correct the display name generated to match the users Discord username. They
+   will be able to change this themselves later.
+1. __IMPORTANTLY:__ Fill in the `Employee Number` field with the users Discord
+   ID.
+
+!!! tip "The `Employee Number` field"
+
+    This field is what is used by King Arthur to link accounts between Discord and LDAP. If this field is not set, the user will not be able to authenticate against LDAP and synchronization will not work. King Arthur will abort synchronisations if user accounts are not correctly configured.
+
+Once you have completed these stages, as mentioned above instruct the user to
+navigate to the `#ldap` channel in Discord and request a self-service password
+reset. King Arthur should echo back to them their new `@pydis.wtf` account with
+the amended username and a temporary password.
+
+#### Creating a service account
+
+Service accounts exist only in FreeIPA and so must be created there.
+
+To create a service account, follow these steps:
+
+1. Log into the FreeIPA web interface at
+   [ldap01.box.pydis.wtf](https://ldap01.box.pydis.wtf) using your LDAP
+   credentials.
+1. Click on the Create User button.
+1. Fill in the following fields:
+
+    | Field             | Value                                                           |
+    | ----------------- | --------------------------------------------------------------- |
+    | User login        | The service account name, i.e. `grafana`                        |
+    | First & Last Name | Set the service name as both the first and last name            |
+    | New Password      | This can be a randomly generated password. Take note of it now. |
+
+1. Select "Add & Edit" to create the user account.
+1. Correct the display name generated to match the service name.
+1. __IMPORTANTLY:__ Update the email to end in `@int.pydis.wtf`.
+
+    !!! danger
+
+        It is important to update this field, otherwise the service account will not gain all service account privileges such as mail sending and Keycloak will complain about the user not existing on Discord.
diff --git a/docs/docs/services/LDAP/components/keycloak.md b/docs/docs/services/LDAP/components/keycloak.md
new file mode 100644
index 0000000..d02d6d6
--- /dev/null
+++ b/docs/docs/services/LDAP/components/keycloak.md
@@ -0,0 +1,63 @@
+---
+description: An overview of the Keycloak service used by Python Discord
+---
+# Keycloak
+
+Keycloak is an open source Identity and Access Management solution aimed at
+modern applications and services.
+
+In our configuration, Keycloak is not a store of user data, but rather a way to
+authenticate users against our LDAP server.
+
+Keycloak achieves the following:
+- Translates web-compatible authentication mechanisms such as SAML and OpenID
+  Connect to LDAP
+- Provides a web interface for users to manage their own accounts
+
+## User
+
+Users are able to manage their own accounts through the Keycloak web interface.
+This includes changing their password, enabling two-factor authentication,
+managing their sessions and updating their mailing preferences.
+
+Users can access the Keycloak interface at [id.pydis.wtf](https://id.pydis.wtf).
+
+Keycloak fetches user data from our LDAP server, so any changes made in Keycloak will be reflected in LDAP and vice versa.  
+
+<figure markdown="span">
+  ![Keycloak User Page](../assets/keycloak_user.png){ loading=lazy }
+
+  <figcaption>The self-service administration panel presented to users allowing
+  them to update certain account fields.</figcaption>
+</figure>
+
+Users are bootstrapped into Keycloak and LDAP via Discord, read more about the
+Discord bootstrap process [here](../discord-ldap.md).
+
+## DevOps Team
+
+### Deployment Information
+
+Keycloak is deployed to Kubernetes in the `tooling` namespace. It stores data in
+the `keycloak` PostgreSQL database.
+
+As of now, we use the base image for Keycloak, though in future we may look at
+creating a custom image to include our own custom themes.
+
+### User Federation
+
+As mentioned above, Keycloak does not store any user information. Instead we use
+the LDAP user federation features to authenticate users against our LDAP server.
+
+Keycloak is configured with it's own user which has certain permissions such as
+the ability to query user information and reset user passwords, it syncs all
+users into the Keycloak database and keeps user groups and metadata up to date
+with the LDAP source.
+
+### Maintenance
+
+!!! warning "Unfinished Documentation"
+
+    This section is currently unfinished. Please refer to the [Keycloak
+    Documentation](https://www.keycloak.org/documentation.html) for more
+    information.
diff --git a/docs/docs/services/LDAP/components/ldap.md b/docs/docs/services/LDAP/components/ldap.md
new file mode 100644
index 0000000..f13bdaa
--- /dev/null
+++ b/docs/docs/services/LDAP/components/ldap.md
@@ -0,0 +1,31 @@
+---
+description: Maintenance guidance of the Python Discord LDAP service
+---
+# LDAP
+
+You can interact directly with LDAP using command line tools such as
+`ldapsearch` and `ldapmodify`. If you prefer a graphical interface, you can use
+tools like Apache Directory Studio.
+
+Our LDAP Base DN is `dc=box,dc=pydis,dc=wtf`, so users reside under a DN like
+`uid=yourusername,cn=users,cn=accounts,dc=box,dc=pydis,dc=wtf`.
+
+You can authenticate with these tools using your own LDAP credentials which have
+administrator privileges.
+
+In order for connections to be trusted, you may need a copy of the CA
+certificate.
+
+You can fetch a copy using the following command on either the `ldap01` host or
+`lovelace`.
+
+```bash
+$ rsync ldap01.box.pydis.wtf:/etc/ipa/ca.crt .
+```
+
+Once you have this certificate, you can prepend the `ldapsearch` command with
+the following:
+
+```bash
+$ LDAPTLS_CACERT=ca.crt ldapsearch -x -H ldaps://ldap01.box.pydis.wtf -D "uid=yourusername,cn=users,cn=accounts,dc=box,dc=pydis,dc=wtf" -W
+```
diff --git a/docs/docs/services/LDAP/discord-ldap.md b/docs/docs/services/LDAP/discord-ldap.md
new file mode 100644
index 0000000..6c94b6f
--- /dev/null
+++ b/docs/docs/services/LDAP/discord-ldap.md
@@ -0,0 +1,61 @@
+---
+description: An overview of the LDAP and Discord integration
+---
+# LDAP & Discord
+
+This document describes the process of bootstrapping users into our LDAP server
+via Discord. The creation of accounts is entirely automated and controlled by
+King Arthur.
+
+## Bootstrapping
+
+1. A user gains a role in Discord that requires LDAP access.
+1. King Arthur detects this role change and notifies the user to start the
+   bootstrapping process.
+1. The user visits the `#ldap` channel and clicks the generate button, they are
+   issued with a temporary password.
+1. The user logs into [Keycloak](https://id.pydis.wtf) using their issued
+   `@pydis.wtf` address and the temporary password.
+1. The user is prompted to change their password and update their profile,
+   including email forwarding preferences.
+
+As a sequence diagram, the process looks something like this:
+
+```mermaid
+sequenceDiagram
+    actor U as User
+    participant KA as King Arthur
+    participant KC as Keycloak
+    participant FIPA as FreeIPA
+
+    U->>KA: Gains LDAP enrolled role
+    KA->>U: Notifies user
+    U->>KA: Clicks generate in LDAP channel
+    KA->>FIPA: Creates user with temporary password
+    KA->>U: Issues temporary password
+    U->>KC: Logs in
+    KC->>U: Prompts for password change
+    U->>KC: Changes password
+    U->>KC: Updates profile
+    KC->>FIPA: Updates user
+```
+
+## Self-Service Password Reset
+
+Users can reset their LDAP password at any time by visiting the `#ldap` channel
+in Discord and clicking the reset button. This will issue them with a new
+temporary password in the same way the bootstrapping process does.
+
+## Continuous Synchronization
+
+King Arthur continuously synchronizes user data between Discord and LDAP. This
+adds and removes users from group memberships as necessary.
+
+If a user no longer has a role which requires LDAP access, King Arthur will
+deactivate their LDAP account.
+
+The LDAP synchronization process runs every 10 minutes, or whenever a role
+change is detected on a staff account.
+
+You can view what King Arthur is attempting to synchronize by running the `M-x
+ldap sync` command, which will return a diff of users to add, remove, or update.
diff --git a/docs/docs/services/LDAP/index.md b/docs/docs/services/LDAP/index.md
new file mode 100644
index 0000000..66f6da8
--- /dev/null
+++ b/docs/docs/services/LDAP/index.md
@@ -0,0 +1,45 @@
+---
+description: LDAP services hosted by Python Discord
+---
+# Overview
+
+This document describes the LDAP setup for Python Discord. We use LDAP to manage
+user accounts and permissions for our services.
+
+We deploy several services to manage our LDAP, a brief overview of how they
+interact is shown below:
+
+```mermaid
+flowchart TD
+    subgraph internal[Internal Services]
+
+    subgraph ldap[LDAP services]
+    FIPA[("FreeIPA")]
+    KC[Keycloak]
+
+    KC-- Authenticates with LDAP -->FIPA
+    end
+
+    KA[King Arthur]-- Updates users -->FIPA
+    KA-- Updates users -->KC
+
+    G["Grafana (and others)"]-- Authenticates with LDAP --->FIPA
+
+    subgraph mail[Mail]
+    P[Postfix]-- Fetches user mail settings --> FIPA
+    S[SASLAuthD]-- Authenticates users with LDAP ---> FIPA
+    S<-- Authenticates Users -->P
+    end
+    end
+
+    subgraph ext[External Services]
+    CA[Cloudflare Access]-- Authenticates with SAML ----> KC
+    end
+```
+
+## Services
+
+LDAP services are provided by:
+
+- [FreeIPA](components/freeipa.md)
+- [Keycloak](components/keycloak.md)
diff --git a/docs/docs/services/email/components/assets/dmarc-report.png b/docs/docs/services/email/components/assets/dmarc-report.png
new file mode 100644
index 0000000..de6bd33
--- /dev/null
+++ b/docs/docs/services/email/components/assets/dmarc-report.png
diff --git a/docs/docs/services/email/components/postfix.md b/docs/docs/services/email/components/postfix.md
new file mode 100644
index 0000000..427a0ab
--- /dev/null
+++ b/docs/docs/services/email/components/postfix.md
@@ -0,0 +1,175 @@
+---
+description: Overview and maintenance guide for Postfix
+---
+# Postfix
+
+This document describes the Postfix setup for Python Discord.
+
+We use Postfix for sending and receiving mail in the following ways:
+
+- Mail destined for mailboxes is delivered to the Unix mailboxes on the host
+- Mail destined for users with forwarding preferences set in LDAP is forwarded
+  to the external mail gateways
+- Mail from services is sent to the external mail gateways for delivery
+
+Mail can be destined for individual users or LDAP groups.
+
+We use virtual alias maps in Postfix to trickle down mail to the correct
+destination. An overview of our maps is shown below:
+
+```mermaid
+flowchart TD
+    M((Inbound email))
+    A1[/Recipient has LDAP forwarding address?/]
+    A2[/Recipient is a local user?/]
+    A3[/Recipient is an LDAP group?/]
+    A4[/"Recipient is a service account (@int.pydis.wtf)"/]
+    A5[/Recipient is an alias address/]
+
+    V1["Validate Mail (DKIM, DMARC, SPF)"]
+    D1[Deliver Mail]
+    D2[Reject Mail - Unknown Recipient]
+    D3[Reject Mail - Validation Failed]
+
+    style D1 fill:#5d945a
+    style D2 fill:#94635a
+    style D3 fill:#94635a
+
+    M--->V1
+
+    V1--Validation Passed-->A1
+    V1--Validation Failed-->D3
+    A1--Yes, forward to external gateway-->D1
+    A1--No -->A2
+    A2--Yes, deliver to local UNIX mailbox -->D1
+    A2--No -->A3
+    A3--Yes, expand users and apply delivery rules -->M
+    A3--No -->A4
+    A4--Yes, deliver to service UNIX mailbox -->D1
+    A4--No -->A5
+    A5--Yes, expand alias and apply delivery rules -->M
+    A5--No, no further matching rules, reject mail-->D2
+```
+
+## SASL Authentication
+
+Service accounts are able to send mail through Postfix by authenticating with
+SASL. SASL is a method of authenticating with a mail server using a username and
+password.
+
+We configure `saslauthd` to authenticate using LDAP against FreeIPA. This allows
+service accounts to authenticate with Postfix using their LDAP credentials.
+
+Using filters in `saslauthd`, we restrict the ability to authenticate to only
+accounts ending in `@int.pydis.wtf`.
+
+## Maintenance
+
+### Diagnosing Routing
+
+You can use the `postmap -q` command to view how Postfix will route a specific
+email based on the given table (LDAP or hash).
+
+```
+joe@lovelace:~$ sudo postmap -q [email protected] ldap:/etc/postfix/ldap-service-mail.cf
+dmarc@localhost
+joe@lovelace:~$ sudo postmap -q [email protected] ldap:/etc/postfix/ldap-registeredaddress.cf
[email protected]
+```
+
+Refer to the above flowchart to understand the priorities with which Postfix
+will route mail.
+
+### Managing the mail queues
+
+Postfix has a number of queues that mail can be placed in. The most common
+queues are:
+
+| Queue Name | Description                                                                                                    | Suffix in `postqueue` |
+| ---------- | -------------------------------------------------------------------------------------------------------------- | --------------------- |
+| `active`   | Mail that is currently being delivered                                                                         | `*`                   |
+| `hold`     | Mail is in a holding queue, it will not be delivered until permitted or rejected by the administrator          | `!`                   |
+| `expire`   | Mail that has been forced to expire and will be returned to the sender, this can be triggered with `postsuper` | `#`                   |
+
+You can view mail currently in the queue using `sudo postqueue -p`.
+
+```bash
+joe@lovelace:~$ sudo postqueue -p
+-Queue ID-  --Size-- ----Arrival Time---- -Sender/Recipient-------
+033FCE000E!     796 Sun Aug  4 19:46:59  [email protected]
+                                         [email protected]
+                                         dmarc+failures@localhost
+
+-- 0 Kbytes in 1 Request.
+```
+
+To manage the queues, you can use the following commands:
+
+```bash
+$ # Permit a message in the hold queue
+$ sudo postsuper -H <queue_id>
+
+$ # Delete a message from the queue
+$ sudo postsuper -d <queue_id>
+```
+
+Note, you should remove the symbol from the end of the queue ID when using
+`postsuper` (e.g. remove the `!` for the hold queue).
+
+### Viewing DMARC reports
+
+DMARC reports are delivered into the `/var/mail/dmarc` mailbox. You can quickly
+get an overview of the reports using `neomutt`
+
+```bash
+$ sudo -u postfix neomutt -f /var/mail/dmarc
+```
+
+DMARC aggregate reports are sent to the `[email protected]` address. Using
+some bash scripting, you can filter the `/var/mail/dmarc` folder for these
+messages and extract the attachments for further processing.
+
+```bash
+#!/bin/bash
+
+# Define paths
+MAILFILE="/var/mail/dmarc"
+TEMP_DIR="/tmp/dmarc_attachments"
+EMAIL_FILTERED="/tmp/dmarc_emails"
+
+# Create temporary directory for attachments
+mkdir -p $TEMP_DIR
+
+# Filter emails destined for [email protected] and save to a temporary file
+grep -i -E "^(To|X-Original-To): dmarc\+reports@int\.pydis\.wtf" -A 100000 $MAILFILE > $EMAIL_FILTERED
+
+# Split the filtered emails into individual messages and process each with munpack
+csplit -f "$TEMP_DIR/email_" -b "%04d.msg" $EMAIL_FILTERED '/^From /' '{*}'
+
+# Change to the temporary directory
+cd $TEMP_DIR
+
+# Extract attachments from each individual email
+for email in email_*.msg; do
+    munpack -q < $email
+
+    # Remove the .msg file
+    rm $email
+
+    # Remove any .desc files generated by munpack
+    rm -f *.desc
+done
+
+echo "Attachments have been extracted to $TEMP_DIR"
+```
+
+Once you have run this with `sudo ./script.sh`, you can navigate to the
+`/tmp/dmarc_attachments` folder to view reports.
+
+Using a tool like [dmarc-cat](https://github.com/keltia/dmarc-cat) you can
+reprocess these reports into a usable format.
+
+<figure markdown="span">
+  ![DMARC Report](./assets/dmarc-report.png){ loading=lazy }
+  <figcaption>Viewing the reports generated by the above script with `dmarc-cat`</figcaption>
+</figure>
diff --git a/docs/docs/services/email/components/signing.md b/docs/docs/services/email/components/signing.md
new file mode 100644
index 0000000..79e15c5
--- /dev/null
+++ b/docs/docs/services/email/components/signing.md
@@ -0,0 +1,20 @@
+---
+description: DKIM signing for Python Discord services
+---
+# Mail Signing
+
+Outbound mail is signed using DKIM to validate the authenticity of the sending
+domain. DKIM is a DNS record that contains a public key used to sign outbound
+mail.
+
+We use our [OpenDKIM
+role](https://github.com/python-discord/infra/tree/main/ansible/roles/opendkim)
+which allows us to use the same OpenDKIM instance to sign mail from multiple
+domains.
+
+On sending an outbound mail, Postfix passes the mail to OpenDKIM for signing.
+OpenDKIM signs the mail with the private key and adds the DKIM signature to the
+mail headers.
+
+DKIM keys are stored in DNS as a TXT record, this is also configured in the
+infra repository using our OctoDNS setup.
diff --git a/docs/docs/services/email/components/validation.md b/docs/docs/services/email/components/validation.md
new file mode 100644
index 0000000..976ae5a
--- /dev/null
+++ b/docs/docs/services/email/components/validation.md
@@ -0,0 +1,93 @@
+---
+description: Email validation practices used by Python Discord
+---
+# Email Validation
+
+We apply best practices to validate inbound email, this includes requiring all
+inbound mail to adhere to the sending domain's SPF, DKIM and DMARC policies.
+
+## Services
+
+### SPF
+
+We use SPF to validate the sending domain of inbound mail. SPF is a DNS record
+that specifies which mail servers are allowed to send mail on behalf of a
+domain.
+
+To achieve this validation, we use the
+[postfix-policyd-spf-python](https://manpages.debian.org/testing/postfix-policyd-spf-python/policyd-spf.1.en.html)
+package to validate the SPF record of inbound mail.
+
+This Postfix plugin sits in the relay chain of Postfix and checks the SPF record
+of the sending domain. If the SPF record is valid, the mail is passed on to the
+next stage of delivery. If the SPF record is invalid, the mail is rejected.
+
+```ini
+smtpd_relay_restrictions =
+                         permit_mynetworks,
+                         permit_sasl_authenticated,
+                         reject_unauth_destination,
+                         reject_unauth_pipelining,
+                         check_policy_service unix:private/policyd-spf,
+```
+
+*[SPF]: Sender Policy Framework
+
+### DKIM
+
+We use DKIM to validate the authenticity of the sending domain of inbound mail.
+DKIM is a DNS record that contains a public key used to sign outbound mail.
+
+To achieve this validation, we use the [OpenDKIM](http://www.opendkim.org/)
+package to validate the DKIM signature of inbound mail.
+
+On receipt of an inbound mail, Postfix passes the mail to OpenDKIM for
+validation. If the DKIM signature is valid, the mail is passed on to the next
+stage of delivery. If the DKIM signature is invalid, the mail is rejected.
+
+*[DKIM]: DomainKeys Identified Mail
+
+### DMARC
+
+Tying the two previous methods together, we use DMARC to specify how SPF and
+DKIM should be handled for a domain.
+
+DMARC is a DNS record that specifies how mail servers should handle mail that
+fails SPF and DKIM validation. DMARC can specify that mail should be rejected,
+quarantined or accepted if it fails validation.
+
+To achieve this validation, we use the
+[OpenDMARC](https://github.com/trusteddomainproject/OpenDMARC) package to
+validate the DMARC record of inbound mail.
+
+We apply the following policies depending on the DMARC enforcement level:
+
+- `none`: No action is taken, mail is delivered as normal
+- `quarantine`: Mail is placed in the Postfix hold queue for manual review
+- `reject`: Mail is rejected outright
+
+See [this section](./postfix.md#managing-the-mail-queues) for more information
+on managing the mail queues.
+
+*[DMARC]: Domain-based Message Authentication, Reporting and Conformance
+
+## DKIM & DMARC
+
+DKIM and DMARC are configured in Postfix as milters. This means that Postfix
+passes the mail to the milter for validation before continuing with the delivery
+process.
+
+The milters listen on a local network port and Postfix is configured to pass
+mail to the milter for validation.
+
+```ini
+smtpd_milters = inet:localhost:8891,inet:localhost:8893
+non_smtpd_milters = $smtpd_milters
+milter_default_action = reject # (1)!
+milter_protocol = 6
+```
+
+1. This line instructs Postfix to halt processing commands from a session as
+   soon as a milter fails.!
+
+*[milter]: Mail Filter
diff --git a/docs/docs/services/email/index.md b/docs/docs/services/email/index.md
new file mode 100644
index 0000000..6115a0b
--- /dev/null
+++ b/docs/docs/services/email/index.md
@@ -0,0 +1,46 @@
+---
+description: Email services hosted by Python Discord
+---
+# Overview
+
+This document describes the email setup for Python Discord.
+
+Email has the following use-cases for Python Discord:
+
+- Sending service mail to users such as password resets and notifications
+- Providing forwarding mail for individual users who do not wish to expose their
+  personal email addresses
+- Providing forwarding mail for teams within staff (e.g. administrators, events
+  team)
+
+An overview of our email setup is shown below:
+
+```mermaid
+flowchart TD
+    P[Postfix]
+    L[LDAP]
+    EX[/External Mail Gateways/]
+    IX[/Inbound Mail/]
+    UX[/Unix Mailboxes/]
+    subgraph V[Validation Services]
+    ODK[OpenDKIM]
+    ODM[OpenDMARC]
+    SPF[SPF]
+    end
+
+    IX-- Delivered to Postfix (SMTP or submission) -->P
+    P-- Fetches user mail settings --> L
+    P<-- Signs Outbound Mail --> ODK
+    P-- Validates Inbound Mail ----> ODK
+    P-- Validates Inbound Mail ----> ODM
+    P-- Validates Inbound Mail ----> SPF
+    P-- Sends Outbound Mail ---> EX
+    P-- Delivers Inbound Mail ---> UX
+```
+
+Find an overview of the services we use for email below:
+
+- [Postfix](components/postfix.md)
+- [LDAP](../LDAP/index.md)
+- [OpenDKIM, OpenDMARC & SPF validation](components/validation.md)
+- [DKIM signing](components/signing.md)
diff --git a/docs/docs/services/index.md b/docs/docs/services/index.md
new file mode 100644
index 0000000..78b95fb
--- /dev/null
+++ b/docs/docs/services/index.md
@@ -0,0 +1,9 @@
+---
+description: Services hosted by Python Discord
+---
+# Service Documentation
+
+Here you will find an overview of services hosted by Python Discord.
+
+We have overviews here for how the services work as a user as well as how to
+administrate them as a DevOps team member.
diff --git a/docs/docs/tooling/github-bots.md b/docs/docs/tooling/github-bots.md
new file mode 100644
index 0000000..aefee13
--- /dev/null
+++ b/docs/docs/tooling/github-bots.md
@@ -0,0 +1,53 @@
+---
+description: We use GitHub bots to enhance the Developer and DevOps team experience.
+---
+# GitHub Bots
+
+Our GitHub repositories are supported by two custom bots:
+
+- Our **Fast Forward Bot**, which ensures that commits merged into main are
+  either merged manually on the command line or via a fast-forward, ensuring
+  that cryptographic signatures of commits remain intact. Information on the bot
+  can be found [in the ff-bot.yml
+  configuration](https://github.com/python-discord/infra/blob/main/.github/ff-bot.yml).
+  Merges over the GitHub UI are discouraged for this reason. You can use it by
+  running `/merge` on a pull request. Note that attempting to use it without
+  permission to do so will be reported.
+- Our **Craig Dazey Emulator Bot**, which ensures team morale stays high
+  at all times by thanking team members for submitted pull requests.[^1]
+
+Furthermore, our repositories all have dependabot configured on them.
+
+[^1]: Craig Dazey Emulator Bot stands in no affiliation, direct or indirect,
+    with Craig Dazey. Craig Dazey Emulator Bot. Craig Dazey Emulator Bot is not
+    endorsed by Craig Dazey. Craig Dazey Emulator Bot is an independent project
+    of Craig Dazey. No association is made between Craig Dazey Emulator Bot and
+    Craig Dazey.
+
+
+## Dealing with notifications
+
+This section collects some of our team members' ways of dealing with the
+notifications that originate from our bots.
+
+### Sieve (RFC 5228) script
+
+If your mail server supports the [Sieve mail filtering
+language](https://datatracker.ietf.org/doc/html/rfc5228.html), which it should,
+you can adapt the following script to customize the amount of notifications you
+receive:
+
+``` sieve
+require ["envelope", "fileinto", "imap4flags"];
+
+if allof (header :is "X-GitHub-Sender" ["coveralls", "github-actions[bot]", "netlify[bot]"],
+          address :is "from" "[email protected]") {
+    setflag "\\seen";
+    fileinto "Trash";
+    stop;
+}
+```
+
+If you also want to filter out notifications from renovate, which we use for
+dependency updates, you can add `renovate[bot]` to the `X-GitHub-Sender` list
+above.
diff --git a/docs/mkdocs.yml b/docs/mkdocs.yml
new file mode 100644
index 0000000..370f413
--- /dev/null
+++ b/docs/mkdocs.yml
@@ -0,0 +1,100 @@
+---
+# Set some important site metadata attributes
+site_name: PyDis DevOps
+site_url: https://python-discord.github.io/infra/
+
+# Set GitHub repository metadata
+repo_url: https://github.com/python-discord/infra
+repo_name: python-discord/infra
+
+# Enable markdown features
+markdown_extensions:
+  - abbr
+  - admonition
+  - attr_list
+  - def_list
+  - footnotes
+  - md_in_html
+  - pymdownx.details
+  - pymdownx.snippets
+  - pymdownx.superfences
+  - pymdownx.tilde
+  - pymdownx.tasklist:
+      custom_checkbox: true
+  - pymdownx.emoji:
+      emoji_index: !!python/name:material.extensions.emoji.twemoji
+      emoji_generator: !!python/name:material.extensions.emoji.to_svg
+  - pymdownx.superfences:
+      custom_fences:
+        - name: mermaid
+          class: mermaid
+          format: !!python/name:pymdownx.superfences.fence_code_format
+
+plugins:
+  # Interactive images
+  - glightbox
+  # Offline search
+  - offline
+  # Download assets to serve from local URL
+  - privacy
+  # Search functionality
+  - search
+  # Auto-generated social cards
+  - social
+  # Blog-style content for post-mortems and meeting notes
+  - blog:
+      blog_dir: post-mortems
+  - blog:
+      blog_dir: meeting-notes
+
+# Theme preferences
+theme:
+  # Use mkdocs-material
+  name: material
+  # Set the logo
+  logo: assets/logo.svg
+
+  # Enable theme features
+  features:
+    # Add codeblock annotations
+    - content.code.annotate
+    # Add nicer tooltips
+    - content.tooltips
+    # Use instant navigation for faster page loading, with a progress bar
+    - navigation.instant
+    - navigation.instant.progress
+    # Top level sections appear on the top horizontal navbar
+    - navigation.sections
+    # Add a sticky top navigation bar
+    - navigation.tabs
+    - navigation.tabs.sticky
+    - navigation.top
+    # Searchbar features
+    - search.highlight
+    - search.suggest
+
+  # Override some icons
+  icon:
+    repo: fontawesome/brands/github
+
+  # Define palettes that are used to switch between light and dark mode
+  palette:
+    - media: "(prefers-color-scheme)"
+      primary: blue
+      toggle:
+        icon: material/brightness-auto
+        name: Switch to light mode
+
+    - media: "(prefers-color-scheme: light)"
+      primary: blue
+      scheme: default
+      toggle:
+        icon: material/brightness-7
+        name: Switch to dark mode
+
+    - media: "(prefers-color-scheme: dark)"
+      primary: blue
+      scheme: slate
+      toggle:
+        icon: material/brightness-4
+        name: Switch to system preference