From fb4d167117843b317713fdd8945f49c6fca2e1e2 Mon Sep 17 00:00:00 2001 From: swfarnsworth Date: Sat, 12 Jun 2021 19:17:36 -0400 Subject: Proposed alternative "available help channel" message. These changes are intended to help people ask better questions from the onset of their help session. --- bot/exts/help_channels/_message.py | 12 +++++------- 1 file changed, 5 insertions(+), 7 deletions(-) diff --git a/bot/exts/help_channels/_message.py b/bot/exts/help_channels/_message.py index 4c7c39764..2dec9ce67 100644 --- a/bot/exts/help_channels/_message.py +++ b/bot/exts/help_channels/_message.py @@ -15,15 +15,13 @@ log = logging.getLogger(__name__) ASKING_GUIDE_URL = "https://pythondiscord.com/pages/asking-good-questions/" AVAILABLE_MSG = f""" -**Send your question here to claim the channel** -This channel will be dedicated to answering your question only. Others will try to answer and help you solve the issue. +**Send your question here to claim the channel.** -**Keep in mind:** -• It's always ok to just ask your question. You don't need permission. -• Explain what you expect to happen and what actually happens. -• Include a code sample and error message, if you got any. +• **Ask your actual question, not if you can ask a question.** +• **Provide a code sample as text (not as a screenshot) and the error message, if you got one.** +• **Explain what you expect to happen and what actually happens.** -For more tips, check out our guide on **[asking good questions]({ASKING_GUIDE_URL})**. +For more tips, check out our guide on [asking good questions]({ASKING_GUIDE_URL}). """ AVAILABLE_TITLE = "Available help channel" -- cgit v1.2.3 From 141ff51444570f275b69e102cd246073692f4560 Mon Sep 17 00:00:00 2001 From: swfarnsworth Date: Mon, 14 Jun 2021 11:05:06 -0400 Subject: Modified the proposed message after discussion in yesterday's staff meeting. --- bot/exts/help_channels/_message.py | 9 +++++---- 1 file changed, 5 insertions(+), 4 deletions(-) diff --git a/bot/exts/help_channels/_message.py b/bot/exts/help_channels/_message.py index 2dec9ce67..befacd263 100644 --- a/bot/exts/help_channels/_message.py +++ b/bot/exts/help_channels/_message.py @@ -15,11 +15,12 @@ log = logging.getLogger(__name__) ASKING_GUIDE_URL = "https://pythondiscord.com/pages/asking-good-questions/" AVAILABLE_MSG = f""" -**Send your question here to claim the channel.** +Send your question here to claim the channel. -• **Ask your actual question, not if you can ask a question.** -• **Provide a code sample as text (not as a screenshot) and the error message, if you got one.** -• **Explain what you expect to happen and what actually happens.** +**Remember to:** +• **Ask** your Python question, not if you can ask or if there's an expert who can help. +• **Show** a code sample as text (rather than a screenshot) and the error message, if you got one. +• **Explain** what you expect to happen and what actually happens. For more tips, check out our guide on [asking good questions]({ASKING_GUIDE_URL}). """ -- cgit v1.2.3