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authorGravatar Matteo Bertucci <[email protected]>2020-04-16 16:46:37 +0200
committerGravatar GitHub <[email protected]>2020-04-16 16:46:37 +0200
commit271da4a5c93440d39204ea875e2f67b10eb7c45d (patch)
treec54562e4b710b4e48d7852202d13da12f763d486
parentCreate temporary free tag (diff)
Add a title at the top of the free tag
Co-Authored-By: Shirayuki Nekomata <[email protected]>
-rw-r--r--bot/resources/tags/free.md2
1 files changed, 2 insertions, 0 deletions
diff --git a/bot/resources/tags/free.md b/bot/resources/tags/free.md
index efa20a123..3cb8452b0 100644
--- a/bot/resources/tags/free.md
+++ b/bot/resources/tags/free.md
@@ -1,3 +1,5 @@
+**How to claim a channel**
+
We recently moved to a new help channel system. There are always 2 available help channels waiting to be claimed in the **Python Help: Available category**. In order to claim one, simply start typing your question into one of these channels. Once your question has been posted, you have claimed this channel, and the channel will be moved down to the **Python Help: Occupied category**.
If you're unable to type into these channels, this means you're currently on cooldown. In order to prevent someone from claiming all the channels for themselves, we only allow someone to claim a new help channel every 15 minutes. However, if you close your help channel using the `!dormant` command, this cooldown is reset early.