Traceback tag: Emphasize reason for sharing traceback (#2072)

1 files changed, 9 insertions, 11 deletions

diff --git a/bot/resources/tags/traceback.md b/bot/resources/tags/traceback.md
index 321737aac..a4fa8aba9 100644
--- a/bot/resources/tags/traceback.md
+++ b/bot/resources/tags/traceback.md
@@ -1,18 +1,16 @@
 Please provide the full traceback for your exception in order to help us identify your issue.
+While the last line of the error message tells us what kind of error you got,
+the full traceback will tell us which line, and other critical information to solve your problem.
+Please avoid screenshots so we can copy and paste parts of the message.
 
 A full traceback could look like:
 ```py
 Traceback (most recent call last):
-    File "tiny", line 3, in
-        do_something()
-    File "tiny", line 2, in do_something
-        a = 6 / b
-ZeroDivisionError: division by zero
+  File "my_file.py", line 5, in <module>
+    add_three("6")
+  File "my_file.py", line 2, in add_three
+    a = num + 3
+TypeError: can only concatenate str (not "int") to str
 ```
-The best way to read your traceback is bottom to top.
 
-• Identify the exception raised (in this case `ZeroDivisionError`)  
-• Make note of the line number (in this case `2`), and navigate there in your program.  
-• Try to understand why the error occurred (in this case because `b` is `0`).
-
-To read more about exceptions and errors, please refer to the [PyDis Wiki](https://pythondiscord.com/pages/guides/pydis-guides/asking-good-questions/#examining-tracebacks) or the [official Python tutorial](https://docs.python.org/3.7/tutorial/errors.html).
+If the traceback is long, use [our pastebin](https://paste.pythondiscord.com/).